"I recently redid my kitchen and I was looking for a good-quality, affordable apron-front farmhouse sink. I found one I absolutely loved qualitybath.com!! I had been scouring the internet as well as local hardware stores (both mom and pop stores + big box) and kitchen/bath showrooms. I had resigned myself to paying a certain price for sinks I wasn't 100% in love with because I was looking for a 24" wide sink and apparently that's not a popular size and my options are limited. Then, I found qualitybath.com that had the perfect sink at 40% off the prices I had been preparing to pay with a $100 off promotion on top of that!! I All my friends who see my new sink go on and on about how beautiful my sink is. I've always hated doing dishes, but I actually want to do dishes now. My sink makes me that happy ;P I'm a very very satisfied customer! Thank you :D "
"Being a reseller sometimes means never seeing the product in your warehouse. The manufacturer ships directly to buyer. In my case, the manufacturer's packaging was sub-par, to the point that there was product damage because of the inadequate packaging. If I was in Quality Bath's shoes, I would get together with the manufacturer and negotiate better packaging, which in my product's case would involve repackaging some of the components included in the product box itself (such as heavy steel hardware rattling around the whole of the inside of the box and causing mischief.
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"I am a home builder in the North Dallas area of 16+ years and would highly recommend purchasing from Quality Bath! I worked with Freida here and she has excellent customer service skills. I ordered a very nice and expensive kitchen sink and it unfortunately was delivered cracked. She quickly had a replacement for me. It was an easy process and I absolutely will recommend them to my customers and will purchase from them again. I was not paid to write this review and I only take time to write reviews when I experience unusually great service!
Shane"
"Fast, friendly, very helpful service. Solved my problem quickly with no hassle.
The Blanco faucet I ordered from them 1 1/2 years ago was leaking from inside.
I called them and Lea emailed the manufacturer, then emailed me that the manufacturer was mailing me a new cartridge that would fix the problem. Quality Bath backs what they sell."
"I had visited showrooms and other online sites and knew exactly what I wanted for bathroom fixtures. Quality Bath was very helpful, making sure I had all the components. The site makes it easy to configure your order. The pricing was better than any other pricing I found online, including Amazon. We did receive a Toto sink with a very small flaw on the finish. I provided photos of the issue and was issued a return authorization right away. Part of my order is delayed, but they are able to partial ship and provide me with the rough components right away so my project will not be delayed. So far, I am delighted and would recommend them to anyone."
"Ordered a bathroom mirror that arrived with a small chip. Called for a return. First they offered me a discount to keep the mirror. Unfortunately this was not an option due to a very public, upscale venue. So they are shipping me a new one! No hassle, no grief, just great customer service."
"Great product. Fair prices. Quick delivery! Loved purchasing my bathtub from Quality Bath!"
"Very helpful! Easy to work with. Product was beautiful and had a great price!"
"I was interested in some beautiful crystal knobs for my bathroom cabinet, and didn't think I could spend that much, until "low and behold!" I found them on your website at a fantastic price. Thank you."
"I have been looking for a sink for our kitchen remodel and I stumbled upon Quality Bath. Their customer service advice is top-notch. I had a few questions and they were answered quickly. They provided me with a tremendous price and when I asked if they could TRY to expedite the shipping they not only checked but were able to get the sink shipped quickly."
"Cheapest price online for what I was looking for. Easy checkout and arrived quickly to get my project done. Thank you will be recommending to friends ! "
"Answered my questions and got my product on time and in one piece. Good quality and price."
"The sink I received didn't fit the description on the website; but Freida worked hard to make everything right and kept me in the loop, via email, throughout the entire process."
"I had an issue with shipping damage on one of my sinks. Adina in customer service went above and beyond to help us with a new replacement model. Adina was of great help and I couldn’t be more happier. Great company to buy from with wonderful customer service!!!"
"Easy to use website, good competitive pricing, quick shipping. Thank you!"