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Product & services pricing
4.62/5
Chance of future purchase:
4.95/5
Shipping & packaging:
4.90/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-03-13

"Excellent customer service and communication. My order was originally supposed to ship in 4 wks and they were able to make it happen in less than a week! Communication was stellar via phone and email. I would highly recommend them!!"

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Verified
5/5

2013-03-13

"I want to thank everyone at Quality Bath for a great shopping experience. My order arrived in just two days which was a big surprise. The price was great and ordering online was simple and easy! Thanks again! I highly recommend Quality Bath!"

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Verified
5/5

2013-03-13

"Great service and great price... The best price actually. Easy to call and communicate with"

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Verified
5/5

2013-03-13

"I recently ordered a Shaws Original Fireclay Sink from Quality Bath. This was my first order ever placed with them and I assure you, it will not be my last. The customer service is second to none and the gentlemen who came to deliver this heavy item were prompt and very professional. Most importantly, the price could not be beat - Anywhere.

Thanks very much.
"

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Verified
5/5

2013-03-13

"I am very happy with both my orders from Quality Bath. One order had a partial back order, which was filled and delivered in a timely manner, I had some questions with some parts on the second order, I was referred to the manufacturer for technical help and was very satisfied with the Quality Bath Personnel and the manufacturers representative I dealt with."

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Verified
5/5

2013-03-12

"Quality product.....extremely fast shipping and you can't beat the gaurantee. Would buy from again."

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Verified
5/5

2013-03-12

"Order came quickly and was exactly what I wanted."


Verified
5/5

2013-03-11

"Ordered Monday morning at 9am, was on my door step by 10am the next day . Also The best price I found online. "


Verified
5/5

2013-03-10

"The shopping experience was so easy and painless that we placed another order again today!"

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Verified
5/5

2013-03-10

"As always Quality Bath delivered quality. The shower door I ordered was shipped promptly and was received in just a couple of days without a Nick or a scratch. The product was great quality and was super easy to install. We at H.Schroeder Construction love Quality Baths shower doors and wouldn't buy them from anyone else. Thanks again for a great product.

Wayne C. Tate
V.P. H. Schroeder Construction
"

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Verified
1/5

2013-03-10

"No they did not meet my expectations and judging from the price on the products even with this companies nice comparative prices I expected my order to have been perfect. I placed an order for 4 items, they even called me at my job the following day yet when the order arrived it was incorrect. I called them to say the item was wrong and then I had to go through all these things to resolve their mistake (email pictures of incorrect item, email picture of packaging show item part number, basically as I see it and from past experience, if you mess up on one detail its your fault and you lose out on cost. They shipped me the new correct item but I am still waiting for the return label to ship back wrong item and get refund so thus far they have both of my payments but I am hoping I will get refund. Not to sound so hostile but as of lately all my online experiences have been like this. When I checked the order which has the item numbers and pictures I wonder why they pulled the wrong part numbera and after they called me to verufy my order didnt question why 3 items were of one characteristic and the 4th item they sent was totally different (their mistake but no red flags on their part). So as of now I am stuck with the extra bill, have no return label and will not recommend till this is resolved, Its an grade school thing, see a part number, pull that part, you didnt now I have to jump through all these hoops hoping things turn out correct. Not sure how these online businesses are surviving with workers who are clueless or BS'ing on work time, the consumer (who cares). ok at this point I will pay the extra on another site for 100% correct service, hopefullY I get my return label and refund ( I do not see this happening since why does my correct item arrive the next day yet all these days later I have no info to return the incorrect item and yet they have even more money since I had to put out additional money to buy whast I oringinally ordered because as they told me, we may not get the item back, really, how hard is it to pull the correct item. a 5 part number thing, hire literate and people who are not BS'ing on the job, do not make me the victim. Will not use this site again. And i cannot share on facebook, go figure, so my misfortune was expected on their part. And as i dig deeper I se all the negative reviews, my bad, should have researched 1st, ok give me my return label and refund so I can say at least you came through, I only place half my order so they can either have the rest or lose the rest, its their call, wow, is this what business has come to
"

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Verified
5/5

2013-03-08

"the ordering process is very efficient. they keep me informed every step of the way. I can't say anything about the quality of the product because I haven't opened the box yet."


Verified
5/5

2013-03-07

"First, they had the product I was looking for at a competitive price. Then there was an added discount. The service was great, confirming the order,confirming the shippment and everything arrived as promised. I love the faucet even better in person. I can't wait to have it installed. Great first time experience!!!!!!!!"


Verified
5/5

2013-03-07

"Very good experience. Quick, complete and accurate!"


Verified
5/5

2013-03-04

"I ordered Hansgrohe shower set and got delivered on time. One of the cover plate was damaged, when delivered. However, when contacted Quality Bath, they sent me another one at no cost. Overall, I was very happy with the product quality, the cost and the customer service."

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