"Working with Quality Logo Products was really fantastic. I could always expect any questions answered within minutes, and they did everything to accomodate my order and make sure I was 100% happy. I highly recommend them! My account executive Chase had some of the best customer service I have encountered."
"I've used Quality Logo Products for multiple promotional products and their service is great! I particularly like the easy and clear Proof Approval and Payment processes."
“Thank you very much for the awesome feedback, Grace :-) I'm glad we've always impressed you with our ordering and payment process, we try our hardest to make it as easy and stress-free as possible. Hope you're having a great day, thanks again for stopping by!”
"I recently ordered custom stress balls to give to the teachers at our faculty luncheon. The people at Quality Logo Products were extremely easy to work with and answered all of my questions in a timely fashion. I was updated each step of the way and the stress balls came out exactly as I hoped. I will definitely use Quality Logo Products again. "
“Thanks for the lovely review, IIysa! It's wonderful to hear how happy you were working with us and that we're your "go-to" promotional products company - that makes our day! Hope you're having a great week!!”
"We ordered roll-up fleece blankets as one of our corporate giveaways this Christmas and our clients loved it very much. It's a very practical use especially this holiday season. It's also been very great working with Quality Logo. Our rep Leo was just superb -- very helpful, professional and efficient. He really took care of our order in a very efficient manner and the product arrived sooner than we expected. Overall, it's been a wonderful experience working with them. "
“Thank you for the feedback, guys! Leo is a favorite here among his customers and coworkers, I'm glad you enjoyed working with him too. Your fleece blankets are a great idea for a corporate Christmas gift, if I were a client, I'd love them too! Hope you enjoy the rest of the holiday season, take care!”
"Paul was wonderful to work with as this was my first time ordering for our company function and the product was more than we had expected. The GM was impressed and said this is a company we will use again for future events.
Thanks again Paul great job"
“Thanks for the awesome 5/5 review, hearing how happy you were working with Paul is wonderful news. I'm glad your GM loved them, that's what we love to hear from our customers :-) Enjoy the rest of your week and thanks again!”
"Ordered the Cinch-Up Backpacks with our Logo. The process was very easy and the items were delivered in plenty of time for our Associate Holiday Party. Stuffed the backpacks with a Fleece Blanket and raffled at the party. The Associates wanted the backpack more than the Blanket!!"
“"The Associates wanted the backpack more than the Blanket!!” -- ha ha, that's great to hear guys! Sounds like you picked the perfect item to raffle off, awesome job! I hope we can be apart of your Holiday Party tradition, have a great rest of your week and thank you for the nice review!”
"Chase and Quality Logo Equipment couldn't have been more helpful. You all made this experience easy, and we got exactly what we asked for in a timely fashion."
“Thanks for the awesome review, we love hearing feedback from our customers after they've received their items. I'll be sure Chase sees this as well, he'll really appreciate your kind words. Have a great rest of your week and thanks again!”
"Our school ordered the silver streak travel mugs as a gift to our teachers. The mugs were such a great hit we had to order more for our spirit store.
Everyone I have spoken with at Quality Logo Products has been a delight to work with.
Our orders are always done very quickly."
“What a nice gift to give to your teachers for all their hardwork, if I were them, I'd love to receive one too! I hope the travel mugs sell like hotcakes in your spirit store and if you need extra, well, you know where to turn ;-) Have a great rest of your week!”
"Hello,
I had a task to deliver 250 promotional products in 2 weeks timeframe. I am very satisfied with the service and final quality of the plastic bags and Sticky Boxes with our Custom Logo. All products were delivered on time as planned.
Special thanks to Erik, who was very helpful to adjust design and entire order to meet our needs in quality and time.
Overall, I have a very positive experience with Quality Logo products.
Thank you very much
Alec A.,
Merck."
“This is a great review, thank you very much for taking the time to write it :-) I passed your kind words along to Erik as well, you will make his day, Alec! I hope you're having a great week and we're here for your next order! Take care!!”
"Excellent service. Quick and prompt from design to shipping. Great product and we couldn't be more satisfied with the color changing mood water bottles. We will be ordering again. "
“I'm glad you guys love your mood water bottles, that's great to hear! I'm sure your lucky recipients will too :-) Hope you're having a nice week and thank you for the awesome review!”
"Please identify a single point of contact. I was bounced around to five different people to get my order sorted. Then out of nowhere a sales guy emailed me that he was my point of contact. He attached an inaccurate quote and then said he couldn't help me with the artwork.
I will say your art team is incredibly patient.
I'd be wary of how casual your template follow-up emails are phrased. I realize it's a culture and image you're trying to build, but getting a peppy, wordy email that presumes you're pleased with the experience can cause a negative reaction when you're actually quite frustrated."
“Firstly, thank you so much for leaving us feedback about your ordering experience. I am so sorry you were "bounced around" during your time with us, that's not how we want any of our customers to ever feel. I've shared your review and feedback with our Sales Team Manager, Casey. We would really appreciate talking with you about what happened in more detail so we can avoid this from happening again. Casey (our Sales Team Manager) can be reached at (866) 312-5646, Ext. 121.
We want to right this wrong and make sure your ordering experience and every new customer's ordering experience can be enjoyable from beginning to end. Thank you again for taking the time to leave us your experience, we appreciate what you have to say.”
"Quality Logo Products was great in all aspects, from the customer service all the way to the quality of the items I received. Matthew was extremely helpful and responded right away to my questions and concerns. There is no doubt that I would order from them again!"
“Thanks for the awesome feedback! I'm so glad that working with Matthew was an enjoyable experience for you and we earned your trust for future orders. I hope you're having a good week so far and we get to work together again real soon :-)”
"Fantastic service and Mike was very helpful with the design. I would definitely use Quality Logo Products again."
“Thanks for the awesome recommendation, we love hearing back from happy customers :-)”
"We loved our re-order! It was so simple and the company had all our info on file so we didn't even have to resubmit the artwork or anything. We will definitely be ordering again!"
“YAY! I'm happy you loved your re-order, that's great to hear! You know where to find us for your next order, take care until then!!”
"Anthony was so helpful and enthusiastic about our order. As a charitable organization with not a big marketing budget, he helped us pick the best value for our price range. Our pencils came in exactly as we expected, and fast!"
“Hi Tracy! I'm so glad that Anthony was able to work with your budget and your timeline for your order, that's fantastic! I hope your recipients enjoyed the pencils :-) Have a great week!”
A rep from Quality Logo Products, QLP2004, has responded:
“Awww, wow thank you for the kind words, Monica! Chase is a great guy and I'm glad you enjoyed working with him. I hope we can continue to work together! Have a great rest of your week!!”