"Extremely Great Service and great product! Made the process very easy too! I will definitely order Again! Thank you so much David!"
"As usual...Quality Logo Products exceeded my expectations. The order was received, processed and shipped very quickly and the quality of the product is great!
Not my first time using Quality Logo Products...and it won't be my last!"
“Thanks for the nice review, we really appreciate the feedback :-) I'm so happy we've gained your business! Hope you're enjoying your items!”
"Friendly staff, order process was smooth and didn't require a lot of back and forth.
I wish, my logo would have been a little larger as it was in the past when I had my hercules pens made before.
the logo part of my information came out a little smaller than the imprint area would allow. If I had t had it made before I wouldn't have noticed the difference but it is noticeable and for that I'm not 100% satisfied. I'd say maybe 90% -95%. But QLP is a nice group to work with."
“Thank you very much for taking the time to leave us a review! I'm sorry you weren't 100% satisfied with your pens this time, I passed along your review to your sales team member so they're aware.”
"Great assistance while preparing the order, super fast production and shipping. "
“Excellent! I'm glad you were happy with everything regarding your time with us, that's awesome to hear. I hope you and your recipients are enjoying the items!”
"I could not believe how quickly all my questions were answered, and how fast the turnaround was for such a large order. I loved talking with the customer service folks - they were good-humored but very professional. We can't wait to give out our gifts for Catholic Schools Week in January, 2015!"
“Thanks for taking the time to leave us a review, Karen! I hope your students and teachers enjoy your items, feel free to share a picture of them on our Facebook page. Take care!”
"I promptly received my order, and I love the doodle desk pad calendars that I received. They are exactly what I was looking for in regards to a new promo item for customers. Thanks Matt and Quality Logo Products! :)"
“It's great to hear you received your calendars in time, I'm sure your customers will love them! Thank you for stopping by and leaving us your feedback, it's nice to hear back from customers after they receive their order :-)”
"Quality Logo Products is always very easy to work with and reliable! The customer and I are very happy with the rally towel we ordered and the speed with which it arrived!"
“Wow, thank you so much for the high praise! It's great to hear everyone loved your rally towels, I'm sure your recipients did too :-)”
"I ordered three products from Quality Logo Products (Pedova Cardfolios, Pedova Padfolios, Satin Stylus Pens, and Wobbly Stress Relievers. All the products were beautiful and went over well at my meetings. Even my co-workers who were not at the meetings coveted them and wanted to have a set for their own. The products from Pedova were a nice quality. I only found one padfolio which had a slight warp to one of the logos. The stress relievers were cute and perfect for the occasion. And the magnet at the top makes it a useful item. I love the stylus at the top of the pen. My only concern with the pens are the logos. The method of putting the logos on are in such a way, they scratch off easily. In fact, some of the logos had already been damaged by the time I received them. In terms of branding, as the logo will likely chip away all together after a few months. The only suggestion I have for customer service is to sign the emails with an actually name that's prominent. The emails I received were signed "Customer Service Team" or not at all, even for non-automated emails. It was very impersonal. As far as the ordering process, it would be more user-friendly if items could be put in a cart for checkout rather than having individual orders for each product. On the flip side, I love the search options. It made finding products which met my requirements and would arrive within the specified time easy. Over all, I'm very happy with my order."
“Hi, Renee! I'm happy to hear that overall you were happy with your order. I'll pass along your feedback about the 'shopping cart' feature to our web development team, we're always looking for ways to improve our customer's shopping experience.
As for the imprint on the pens, I'm very sorry to hear about that. I shared this with your sales team to make sure they're aware of the situation.
Thank you for taking the time out of your day to tell us about your ordering experience with us, we really appreciate the feedback. I hope you're having a nice week!!”
"The USB Flash Drives are a perfect fit for our organization. They came in little boxes as well, look really nice. Fast shipping, and Kat was great to work with, assisting us through the entire process. Will definitely order from Quality Logo Products in the future!"
“Aww, thank you for the 5/5 review! I'm so happy that working with Kat was awesome, she's a favorite ;-) Hope everyone is enjoying your items and we get the chance to work together again soon!”
"I am overly satisfied with my purchase of the small tote bag that I ordered for my Women's Conference on October 18.
The service I received on this rush order was above and beyond my expectations. I was nervous about receiving them in time because of the short notice I had given, but I was given assurance that I would and I did. They were just the perfect gift for our guests! Thanks JC"
“Thank you for the kind words, they made our day :-) There's nothing worse than feeling stressed about a looming deadline, so I'm glad we were able to get your totes to you in time. You know where to find us for your next order, please take care until then!”
"The potatoes were a hit! Everyone thought they were real! The service and speed of delivery were great! "
“Ha ha, I'm glad your potatoes were a hit! Thanks for the nice review, we really appreciate hearing back from our customers after they receive their items. Hope you're having a nice week!”
"The sales rep, Mike Wenger, did an excellent job. "
"The chargers we received were really great! Great quality and the logos were clear. They were a hit at our tradeshow!"
"The bags were great and they came in before the anticipated delivery date! Anthony was amazing to work with!!!"
"Totes arrived as expected and in plenty of time for our event. We were kept informed all through the steps of what to expect and when to expect them. The kids were all excited to get the totes, which were a great complement to our Environmental Night."
A rep from Quality Logo Products, QLP2004, has responded:
“I'm glad you were happy with everything, that's awesome to hear :-) I'll be sure David sees this as well, you'll make his day! Take care!!”