"Desde el primer contacto me sentí acompañado por la execelente atención de Kate, realice la compra estando de vacaciones y tenía porque el producto no llegara a tiempo. Kate hizo mí operación muy fácil y se ocupó de que el producto llegue a tiempo. Muchísimas gracias, ojalá pronto volvamos a operar."

"Since it was determined the radio was defective a refund was sent upon receipt of the radio package."

"The radios I ordered from Radioddity are a very good value for the money. But even better, their customer service was top notch! One of the radios appeared to be damaged in shipping, and all I had to do was email them, and they had a replacement on the way right away. Irene in customer service followed up every step of the way to make sure I was happy. I would highly recommend this company!"

"EXCELLENT response -- defective equipment, replacement sent promptly without a fuss. They even sent me a pre-paid label to return the defective one.
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"Good hardware, thinks break, support and RMA professionally handled."

"Kate has been very helpful resolving my issues with purchases made from Radioddity. Issues were responded to within a day or less and resolved almost immediately. That's as good as it gets!"

"I've interacted with Radioddity staff twice now- once to cancel an order for a radio that I decided to research more, and then once for technical support programming another radio I purchased- both times someone responded to me quickly and solved my problems equally fast. HIGHLY recommend buying from them- they take care of you!"

"I loved the radio, but unfortunately it had broken. Customer service RMA'd it in days and kept me informed every step of the way. The radio is one thing but the customer service is another. Excellent excellent excellent. Thank you Nora. "

"I can honestly say Radioddity has given me excellent service on my order and on service when I have a problem they answer my questions I would recommend them anytime they have responded back to me fast and I plan on ordering again soon when I have the money "

"Kate at Radioddity helped me resolve an issue regarding my order. She was cheerful and showed real concern for customer satisfaction. She was also very prompt and professional in our interaction. Thank you!"

"G11S Battery issue ! Unit replaced. Customer support was quick to respond on warranty. This would be a 10 star unit with a couple small fixes in firmware.
Radioddity has some great products and fantastic support. "

"Purchased $482 deal as shown on Radioddity web site. Waited two days for site to update shipping and nothing happens. Sent numerous emails to customer service with no response except they sending one part of four (and the cheapest part at that). Sent more emails to inquire why radio advertised as "in stock in US" was not being shipped. No response. Cancelled order and reported to Bank Card Co for dispute. Awaiting response.
Response after this review was made and all of the paid for equipment is on the way with tracking numbers. I will append this review as confidence increases. "

"I had a couple issues with my rig. I contacted customer service, they provided return label and an authorization to return item letter. Glad I saved the box, sent it out and received shipping info and tracking from the shipper, in a few days received my replacement QB25. It's now in my shack and working flawlessly! Thanks Viviana! Great job!"

"Buying from Radioddity I know that I'll get a good product that's backed up by a great support team. "

"The product is in perfect quality and the costumers support is friendly."