"You guys are rockstars.
My G90 locked up during a firmware change and after contacting you, you initiated an exchange for mine with a new unit.
It is working great and I have made contacts all over the world this past weekend.

Thanks for everything.
DWayne ****"

"After raising some concerns with a product advertisement, Irene was very helpful, understanding and competent and quickly resolved my issue. Thanks again!"

"After several emails to identify the problem, I got a return code for an exchange.
Thank you for your service."

"Took care of all the details of the sale of my radio efficiently…"

"Irene did a wonderful job of assisting me with my choice of radio. I was having power issues and she was instrumental in getting me a replacement radio that better fit my needs.

Thank you.

Tom Holbrook"

"Very good products, I am very satisfied and do not regret the purchase and can recommend it."

"I couldnt find my product on amazon so I wrote an email to Radioddity and they answer that email the very day and help me to buy my product through their website."

"It's the type of customer service everybody should receive from any online store. My representative, Kate, was always willing to listen and to help with my situation. 10/10 for Radioddity and for Kate, and definitely a very happy customer."

"Excellent service, quality equipment at Excellent prices.Customer service IS ON POINT( Nora's the best!)"

"You have a real jewel In Kate . I had a Is problem along the way in my order and what I received. She has communicated with me every step of the way and been so much more than helpful. So pleasant and engaging. You have a wonderful employee representing your company. She has resolved my problem to my 100% satisfaction thank you so much. Sincerely Rob Chrisman"

"Great Response from Radioddity Irene.
Even when the issue was me!

She was wonderful to work with on my issue.

All cleared up and working great now!"

"I had received a module that turned out to have an internal fault. The customer support immediately stepped in to help doagnose the issue and after the cause was determined, they promptly sent a replacement.
Good job!"

"Had a Ziegu G90 that quit transmitting contacted Radioddity about the problem. They ask me to reload the firmware and retry it I did and it did not work. so the gave me an RMA# to send the old one back and sent me a new one. So how is that for GREAT service."

"I'll admit the first radio shipped had issues. It was an "open box" unit which was clearly several years old. However, excellent customer service from Radiooddity... Within 8 hours a brand new unit was shipped out and on it's way. Couldn't expect anything more from a company. I will be buying more from them in the future. "

" In my experiences, Chinese radios do not come with well written up to date manuals. Thank goodness for customer support in English, YouTubers, blogs and forums. I appreciate the concise reply in a timely manor. I printed the emails body and stapled it to my instruction manual. "