"This is my second purchase from Radioditty and I have been happy with the response and products. Look forward to doing more business with you.
They even refunded me the difference in the purchase price and the sale price which was offered a couple of days after my purchase."
"I recently ordered a UV-82x3, which is a new offering from Radioddity. Immediately after I ordered the radio I noticed they had a special bundle deal of the radio and an external mic for the same price as I paid for the radio itself. I immediately contacted Customer Service asking if they would honor the bundle price. I submitted this request on a Friday afternoon. By the time the customer service department had a chance to see my request on Monday morning the radio had already shipped (wow!!) and they could not arrange for the microphone to be included. Vevina did arrange for one to be included free of charge with my next order. Secondly, when I received my radio I found that the second antenna needed for 220 MHz operation was not included. I contacted Vevina again and explained the situation to her and theorized as the radio was so new they might have had an issue with their supplier not realizing they needed to include this antenna. She researched the situation and arranged for them to immediately ship an antenna to me and included the external mic with this package. I received this package in good time with both items. Vevina was always in close contact with me throughout this process and made things happen for me to ensure my satisfaction. She also took my suggestion to bundle this radio with an RD-301 antenna to management for their consideration. This is not my first time working with their customer service. I'm very satisfied and think they have a great customer focus. Thanks, Vevina!"
" customer service from Vevina/David Little was excellent!"
"I thought the time frame that Radioddity was a bit optimistic and mostly just marketeering. I am grateful that I am wrong. The G90 arrived right when they said it would arrive. I've never had a shipment from China that took so little time. Thank you Radioddity for your accurate "as promised" time frame for actual product delivery. This is why I always buy from you guys!"
"The customer service representative and I worked for a week straight trying to figure out how to make my new radio work with my work radio system. Over 30 emails back and forth instant replys, great advice, they never gave up and did not let me down. We finally got all the puzzle pieces together and everything is working perfectly. I will do much more business with them in the future and you must do business with Radioddity!!!"
"Was a little wary spending hundreds of pounds online to a site id never seen prior. But service was excellent, spoke by email to team and fast, helpful replies.
And my radio arrived just 48hrs later safe and sound. Great job."
"I had several questions about products and my order as well as a minor shipping glitch and they handled everything perfectly! Questions were answered within 24 hrs and the shipping issue was taken care of right away. With such great prices AND awesome customer service, it's hard to go wrong! I am happy I found Radioddity and they will be the first place I go to for future radio needs."
"I am extremely with the radios i purchased as well as the service and support I received from Radioddity. Had a doa problem that was resolved quickly and efficiently. Will purchase from them again and recommend them to my friends."
"A pin on my wall charger had broken through normal use. I sent an email about warranty coverage. They had a me set up in 24 hours. I didn’t even have to respond to an email. They had already processed a replacement and sent me confirmation."
"Producto compacto y fácil programación con cable USB universal,genial"
"I cannot begin to express how impressed I am with this company. Vevina in Customer Support was incredibly helpful in helping me to overcome a small issue I had with a purchase I had made... The purchase doesn't matter, for I will definitely order again. Radioddity has a customer for life!!!!!!! Thank's for a great experience! "
"Bought my first Radioddity GD-77 back in 2017 and I enjoy it ever since with no issues. Ordered another one which arrived with an issue. I though, ok.. I'm toast but tried their support. To my surprise, emails were replied within 48 hours and everything has been resolved swiftly. Good job, Radioddity!
"
"After purchasing my grandson a pair of walkie-talkies, one of them quit sending or receiving. I couldn’t find anything in the documentation regarding a reset. After contacting Radioddity customer service for information on resetting the device...Vevina in customer service took it upon herself to make things right, and sent out a replacement walk-talkie... no fuss, no hassle.
This is the epitome of great customer service, and should be a model to many other companies of how to take care of... and keep lifetime customers. Great job, Vevina... and thanks again."
"I bought the radios for communication between our team members. Since the PMR channels are already preset you do not need to do any big winstellarbeiten. Even if it is possible. The communication works wonderfully with other PMR devices like a G7 or G9.
The range is perfectly adequate for playing airsoft.
Only the included headsets are not quite as good. It is difficult to adjust so that they hold in the ear. With fast movements it can happen that it falls out. But the function is great"
"Over the last 7 months I've ordered 11 radios from Radioddity, 9 hand held baofeng UV-5R's ,UV-6R's and two mobile units (QYT KT-8900 and Radioddity DB-25). They were purchased through ebay, amazon and directly from their website along with various other items (mics, antennas and extra batteries). Overall value and very fast shipping were great. Had an issue with one of the mobile units (KT-8900) and Wing in customer service was super responsive. Considering the time zone difference and distance involved Wing was very responsive and interested in solving the issue to my satisfaction. I won't hesitate to buy from Radioddity in the future. Outstanding value and customer service.
Bob R. KE8LMK"