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5/5

2006-11-15

"Overall a positive experience. Quick and easy. Would shop again."

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Verified
5/5

2006-11-14

"Very imformative and professional. Michael answered my questions and was courteous."

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4/5

2006-11-14

"This was a good experience very helpful and confirmed every action o fhte sale."

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dv3
3/5

2006-11-14

"Well it was really great. I found the camera on the website and called to order it by phone; while I was on hold I started filling out the order form online and finished while still on hold so I hung up. I wanted it delivered pronto but to a different address. they called me soon after ordering encouraging me not to use the alternate address because it would delay shipping, so I switched it. If it arrives today, then I'll be happy with their service. If not, then I'll be disappointed."

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4/5

2006-11-14

"I like that the contents were listed (what's in the box) but I didn't appreciate having to verify my credit card because that held my order up for at least one day before it could be processed."

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5/5

2006-11-14

"Excellent service, price and advice without being too aggressive. I am very satisfied so far ( shipping and delivery has not yet occurred)."

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Verified
5/5

2006-11-14

"Ordering from the website was easy and the price was great. After discovering an error in my address, the customer service department contacted me. The customer service rep was friendly and knowledgeable. Delivery was fast!"

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5/5

2006-11-10

"I had a great experience. Everything on the website was easy to find and very helpful. prices are fantastic lowest one i could find. I was called within 4 hours of my order to confirm. great customer service very very very nice offered me warrenties. great"

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Verified
5/5

2006-11-09

"Rainbowtronics.com will take great care of you. I recently ordered a NIkon D-50 from them and their customer service, delivery, and product quality was unmatched. I tried to order this product from several other companies and they all turned out to be bait and switch companies. This company is most def. not a bait and switch company, they will treat you right! Product was 100% everything it should have been. I am very happy with my experience through rainbowtronics.com"

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Verified
5/5

2006-11-09

"I ordered a camcorder Sony DCR SR100 from this store on 10/31/2006, received it on 11/02/2006 (with ground shiping 7-10 days) that is amazing!!! A sale prep named Michael #ext.242 is very professional did help me go through the order...so far i still play around with this camcorder and very happy with it."

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Verified
4/5

2006-11-08

"After searching the item I wanted to purchase (Canon Power Shot A630) on different sites , I found what I wanted at rainbowtronic for the cheapest price considering that I didn't have to pay extra for things like CD-ROM , USB cable ...etc.
For the delivery speed I paid extra to get 3-5 business days shipping but I ended up getting the item in 7 days excluding the weekend.
I placed the order by phone because they were offering free table top tripod and a three months supply of lenses cleaning kit , I didn’t receive neither , customer service personal (Zack) was good , overall satisfaction three on a scale of five.
"

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Verified
5/5

2006-11-08

"Not only the best price for the product I ordered but excellent customer service. Every thing arrived on time and in great condition."

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4/5

2006-11-08

"I bought a digital camera (Canon Power Shot SD900) from RainbowTronics. The website is very easy to navigate and ordering is very straightforward and flexible. I received an email confirmation the next day as well as a phone call from the service rep. He needed the safety number of my credit card and also tried to sell camera accessaries, especially the battery, which is very expensive. He was professional and courteous when I declined to buy."

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Verified
1/5

2006-11-07

"I recently purchased a Canon 5D from this company. Prior to ordering, I called to verify that in fact I was purchasing a Factory Sealed USA warrented Canon 5D. I was assured that yes it was. I have received my camera, and it came to my attention that due to the photo copied users manual and lack of a Canon warrenty card in the box that my camera appears to be refurbished!! I called customer service
and was told that Canon periodically does audits from it's suppliers to make sure every thing is in the box that is supposed to be in the box - my box didn't have a users manual so the company provided me the photo copied version (the box has now been opened,it's no longer a factory
sealed product). I was also told that "Canon must have forgotten the warranty and since it was not in the box and that all I had to do was call Canon and they would honor the warrenty." I called both Canon and an Authorized Canon repair facility and they said with out the warrenty card they would NOT and could NOT honor the Canon warrentyt and that if it wasn't in the box then I bought a refurbished camera.
Not what I ordered or paid for!!
"

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5/5

2006-11-07

"Good company to do business with. Knowledgeable, professional sales staff, no pressure to upgrade. I'd buy from them again."

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