"Ordering was easy and the customer service rep was helpful."

"Price was excellent, service was fast, and I like the fact they go the extra security step to verify that it was actually me that's using my credit card. Email status updates are very informative. Would shop there again!"

"There was problems with my order regarding my billing information even when it was typed in correctly. I'm not sure if it was for security reasons or what. When I tried to clear it up I was on hold for 30 minutes and got transfered to 4 different people, each time having to repeat my order number. It was a complete hassle. I was just about to cancel my order and purchase the item elsewhere. None the less, my order came as descibed and all is well now."

"It was my first experience with Rainbowtronics and my first purchase of a digital camera. Customer service provided me with necessary information and what I believe were sound recommendations. I would use Rainbowtronics again in the future."

"The site was very simple and easy to use and find my product. The customer service was excellent and saved me from buying an incompatible product to go along with my camera.

I would definitely recommend this site and I will shop there again."

"I called the number listed on the website and found the rep very helpful and knowledgeable about the camera. Delivery was prompt, and the price was very reasonable for both the products and delivery."

"OK, this is a real review. If you’re like me, you want the best price, but you’re scared of some fly-by-night place operating out of a PO Box that’s maybe selling gray-market items that don’t come with a real US warranty (since those items weren’t manufactured to US standards). So these reviews are important. But can you trust them? I rejected one plasma TV site that had very high ratings on one site because all of their reviews were about the same length and had the same tone – not the same words at all, but they sounded as though they had the same author.

The bottom line is that Rainbowtronics appears to be the real deal, a legitimate place. I got a 50” Panasonic plasma TV from them and am happy with it and with them. I do have some minor complaints. First, after I placed my order, they called to confirm (no problem there), and told me that there would be an extra charge for delivery to my residence (what a rarity that someone would want that!) and another mandatory extra charge for insurance. One of the charges was $60 and one was $80; I forget which was which. So that felt wrong, but I realize that advertising a price $140 higher is bound to lose them a huge number of sales, so I can understand it and even partially forgive it. (What would I do in their shoes? Be totally honest and come in last?) Of course, they also tried to push an extended warranty on me, but I was firm and they weren’t offensive (though if you do want it, tell them no firmly, because at the end of the phone call they’ll offer it to you for a lot less!).

They also want you to fax in your credit card information (I understand the need for that), but unfortunately when they sent the info to the credit card company they got the expiration date wrong, which not only brought the order to a standstill but crashed my credit card account! Fortunately, that was quickly fixed, and everything went smoothly after that."

"Seller Incentives = Bogus Ratings
Inflated hidden charges

This seller claims to provide extra accessories, faster shipping, etc...IF you leave positive feedback...before the item is even shipped. I understand people doing it...but it sure makes it harder for others to pick through the ratings.

After I called to 'confirm' and declined all of the things that 'Morris' thought I was crazy not to buy (extended warranty, etc), I was passed on to 'Zach' for an even harder sale. Eventually, I was able to decline everything all over again. At the very end, I was informed that there would be a $280 insurance charge...on top of the $229 shipping charge. No Thanks...Find another fool you can make your commission on."

"tHE ITEM WAS JUST WHAT i ORDERED, SHIPPING WAS TIMELY; SERVICE WAS GREAT. WILL USE THEM AGAIN"

"Great website; easy to use and navigate. Great prices and shipping options! Sent confirmation email to request call for credit card verification. Offered additional items, but no pressure to purchase."

"RainbowTronics was very helpful in finding the right product for my needs. They knew their products and suggested accessory items that I would need to enjoy my camera."

"I bought a camera from this merchant and couldn't be happier. They were knowledgeable, friendly, courtious, and prompt. There was absolutely no hard sell on anything that I ordered and received the camera on-time and in perfect condition. I would recommend this merchant to everyone. 5 Star rating, in my opinion!"

"RUN SCREAMING! I am doing everything I can to STOP people from buying through these mafioso CROOKS!!! I was straight-up scammed - the camera was not new, so I sent it back with all accessories. They sent the same one back, this time with no accessories. According to them I never sent accessories back. Now I either eat the whole cost or eat the refund incurring their 15% restocking fee, despite their fraudulent claims of new (3,400 photos taken with this one) and US warranty (Japanese warranty already sent in). Seriously, ignore every good review on here - they are the most fraudulent mob I have encountered in 10 years of buying heaps of stuff online. This is THE online nightmare you dread."

"My order was shipped within 24 hours of purchase, and delivered on the exact day the ups tracking said that it would be. All the products appear to be as advertised. I am in the process of learning all the options on my camera and programming it."

"Camera arrived promptly. There was a delay in the original shipment, but then arrived as promised."