"Camera is great, and the price was decent, but they pulled the old 'upsell' tactic by calling me twice with a bogus credit card verification question then tried to sell me a bunch of pricey extras. Salesman then sent AND CHARGED ME for an overpriced mid-grade battery I didn't order and didn't agree to buy. Not cool and I won't be shopping with them again regardless of price."

"The sales agent was very helpful, courteous, seemed intelligent and was not overly pushy about special offers"

"Excellent service, very professional on the part of the Service Rep. Made helpful suggestions about extra items to enhance my new camera's performance. "

"Best deal on the item as well as free upgrade to 2 day shipping."

"Beware of this company. Stay miles away! Low prices are not worth it. Returned a camera because of misleading info. Asked to exchange for another camera that was never sent. Made repeated calls that ended up getting cut off or given misleading info. When emailing I was referred to the same callling line. After over a month of game playing incompetence I gave up and stopped payment. "

"The customer support is good and helpful.
The sales person offered the free updates to the product I was buying."

"I purchased a camera from rainbowtronics. The next day I received
an email from them saying I needed to contact them to verify my
credit card info. This was a scam to try and sell me accessories.
They did not ship my camera untill I called so I lost valuable time
in shipping, I hope it will be here by Christmas."

"Not expensive product, good Christmas offers, professional helpful agents."

"Today was the first time I purchased from RainbowTronics and it was fantastic. The guy from customer service was extremely knowledgeable with digital cameras and I needed the help. He took me step by step and got me the best deal I think possible. I highly recommend this site!"

"The online order was good and shipping was on-time. The hold time was long when confirming my order though."

"I wanted to buy a camera and it was one of the best price on the web . Plus all the feedback I read were positive. I tried and I am not disapointed for the moment- I had to call them to confirm my credit card information- the customer service was very friendly and did not harrassed me to buy accessories I did not need.
I haven't received my camera yet but if I do as expected, I ll buy from them again"

"Good site, good prices. Agressive phone pitch on accesories and extended warranty,"

"Good customer service, fast answering of call to customer service center. Recommended!"

" WARNING STAY AWAY
This is an Ali-Baba style bazaar full of deception. You can not complete your transaction in the website. They do not comply with their assurances. They do not comply with delivery schedules. They keep changing the selling terms. Don’t believe their ratings in sites like this: Rainbowtronics reward buyers who fill the surveys. Be sure to read ALL their policies. They are clever. They never put the date or the conditions on the invoice. When you complain by phone they are deceitful and rude. They are problematical to cancel ignored orders. They are tough to refund money.
THIS IS MY STORY
On December 13 (noon) I purchased a Nikon D80. The terms were: Item in stock. Shipping: 1 business day. Delivery: 3 to 5 days. “Guaranteed before Christmas”. I paid with Amex. After 36 hours (December 14 in the night) the order still was “pending verification” (?) When I called they hold me for 20 minutes. Said order was pending “phone confirmation”. No place in their website sys that. They pushed really hard trying to sell me more things. Afterwards, the order was placed “In shipping”. It remained there thru December 15. When I called on Dec 16, I was assured it will be shipped that day before 5:00 pm. That did not happened. On Saturday they do not work. On Sunday my order still was “In shipping”, now with the remark “not guaranteed by Xmas”. I called and asked to cancel my order. They refused and suggested to pay rush delivery. No apologies, no promises to expedite. Just denials and animosity. Four days after buying the item it hadn’t been shipped. After much haggling they cancelled my order. Until now, they haven’t gave my money back."

"Great store. Product exactly as described. Shipped on time and in great conditions. Best pricing on the web. Will recommend to friends and family"