"Anthony worked with me to get my order here before a rather close dead-line date. Excellent service! Cheers to Anthony! "
"Rave Ready's customer service was excellent. I actually had a complication with my order, at no fault of the company, and the customer service representative I was in contact with was very helpful. The reponses were fast, effective, freindly and did not cease until I was satisfied with the outcome. I will definitely be ordering from the site again. If contact is needed for customer service I would recommend the email address because the phone line, when I called, was usually busy. But besides that great website and service. : )"
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I made an order for over $100 over a year ago, i waited months for them to get the stock in and they didnt have it by the time my event came around. I then asked for a refund to which they told me ok but it may take a while to process, i have now been waiting over 8 months for my refund and still have not gotten my money back and every time i send an email asking how my refund is coming, the only reply i get is 'its being processed'. So a week ago i asked them to fill the store credit that they kept offering me instead of my money because clearly i am not getting my refund, i included the items that i wanted and now they will not even reply to my emails. They are dodging me altogether now that i have taken them up on their store credit they will not contact me at all!
They have stolen $100 off me and kept it for over a year with nothing in return, this company is fake and is just scamming you for your money!!!!
DO NOT EVER PURCHASE ANYTHING FROM THEM, YOU WILL NEVER RECIEVE ANYTHING AND YOU WILL NOT GET YOUR MONEY BACK!!!!"
"I ordered a light up bra from Rave Ready and my biggest concern was it making it here before the date of the show I was attending. I emailed Alexia and expected a reply within the 2-3 business days and I got one back in less than five minutes. Alexia checked to see if it was in stock and then assured me it would be here on time. On top of that I messed up my order and accidentally got the wrong size and Alexia changed my order and the next day sent me my tracking number. I'm very happy with the service I received and will without a doubt be coming back to Rave Ready to shop again."
"Had a great experience ordering from Rave Ready! Ordered a bunch of stuff from the website, and although they ended up not having certain things in stock, I received a prompt email letting me know that and then fantastic customer service (via live chat) with one of their representatives (Alexia) who was super helpful doing a few substitutions and getting the order finalized. The shipping is super fast and the prices are great - will definitely be back!"
"THE WORST experience ever. Ordered pair of Amok pants and aa vest for a friends birthday back on March 6. Today is July 19 and the order has never arrived. Had to contact customer service several times, couldn't reach by phone AT ALL! Finally they offered me a refund in the form of store credit! They charged my credit card the day I placed the order even though they admitted it wasn't in stock. DON'T BUY HERE! YOU'LL LOSE YOUR MONEY!"
"My order was taking a long time to ship and I hadn't heard anything from Rave Ready so I went on the website and used the chat feature. Alexia was able to look up my order number, explained that the color shirt I ordered was not currently in stock and offered to ship me a different color that same day. She was great and the whole thing took less than five minutes."
"I see a lot of terrible reviews about this website, but can't really understand why. My order went very well, I even messed up the shipping address and they still got my items to me, and promptly. I talked to a customer service rep through LiveChat the instant I realized this, and she even gave me her email to contact her in case anything else went wrong. I was happy to be dealing with a real human being, rather than a computer, and she was very friendly/helpful. I'd recommend this website any day, I certainly will be using it again."
"I've never shopped here before and I needed to make sure my item got to me quickly for a gift. Alexia was super nice and told me everything I needed to know even went and checked to see if my item was in stock. I'm definitely shopping here again."
"I placed my order and didn't receive any notification that most of my selected items were on back order. After a while of wondering why my items haven't came in yet I contacted the support chat to investigate why I have yet to receive even a tracking number. They looked up my order and told me that the items were out of stock by I could edit the order to get them shipped faster. As it turns out almost everything I wanted had just sold out (I guess this site stays busy) I was frustrated to the point of canceling my order but the support chat representative (Alexia :D) was awesome and was able to assist me in finding substitutes and got my order shipped today. Amazing service, awesome site, can't blame them for selling so much so fast but they should probably keep more in stock. Over all A+"
"I have ordered from RaveReady in the past and have always been satisfied. The last time was no different. I received my order really quickly (considering the international shipping told me it would be 16 days; I got it in 9) and one of the items was missing. I live chatted with Anthony and he remedied the problem within minutes. I love the variety of their stock and now the helpfulness of their staff. "
"I experienced excellent customer service with Rave Ready. They were able to get my order out the same day I placed it so I would have it in time for my vacation. They replied quickly to all my questions & were very kind & helpful. "
"Alexia was soo amazing with the online chat service on Rave Ready.com She was extremely polite, courteous and precise. She went out of her way to help me find the perfect bra for the Beyonce concert next week! She gave GREAT feedback and insight to help me fing EXACTLY what I was lookin for! :) She went out of her way to provide excellent customer service to a very indecisive shopper as myself. I feel great about my purchase! No regrets! Thanks so much Alexia! She processed my order for me to expedite shipping to GUARANTEE I receive just in time for the concert next Friday! Due to her excellent service my bra will arrive in 3 days instead of 5-10!! Thansk you sooo much!! As soon as it arrives Ill be back for quality review! :) But as far as sevice she gets an A++++++ in my book! Great Job!! You just dont receive customer service like that anymore. i really appreciate it and will be telling alll my friends about Rave Ready! Great store! Even better prices! :) "
"Being the procrastinator I am, I was shopping for an event that was being held on Saturday the Tuesday before. The only shipping they offer on their site is $5.00 standard shipping and I was worried about receiving my order on time. I started a chat with Alexia who was the greatest and helped me out with everything. My main concern was that I didn't want to pay for the merchandise if I wasn't going to receive it before the event on Saturday. She checked to see if everything in my order was in stock and then when my everything in my cart was confirmed, she processed my order as soon as I had made it and was even nice enough to offer an upgrade in shipping to be sure it got to me on time. You don't find customer service like this many places. I will DEFINITELY be ordering from RaveReady again! :)"
"Alexia was super helpful in helping me modify my order so that the products could arrive on time. She helped look at all my options and effectively communicated what was available and what I wanted."