"I called with concerns for my order and shipping time. Alexia was the customer service representative who helped me. Her communication skills were outstanding and any confusion or problems were solved quickly. I am very happy with my purchase through raveready.com!"
"I had placed an order on June 7th at 8:30pm PST, I noticed a few days later when I logged into Rave Ready online that my order was still processing. I called in and had Alexia has a customer service representative, she mentioned so kindly to me that the brown fluffies I had on my order were on back order so she helped me find alternatives to buy. Unfortunately what I was looking for was out of stock.I did call back a few minutes later after the first call and got Alexia one more time, she looked to see if fluffies in another color I wanted were in stock but they weren't. She then took the initiative and callede back a few hours later to tell me an order of brown fluffies came in. I had already bought from another site by then but I greatly appreciated her exquisite customer service and her taking the time to call me after the fact."
"I give a 10/10 for Rave Ready, all thanks to the wonderful Alexia! She was a GREAT help and If ever u find yourself in need of assistance I highly recommend you ask for her specifically. "
"Rave Ready is a great company with an even greater customer service! Alexia was kind and went out of her way to make sure everything went smoothly, and that I got the answers I was looking for. I will definitely be back shopping here again!"
"Raveready.com has the worst customer service available. I placed a order and never received a confimratiom or shipping email and it has been over 2-3 weeks. I called them 4 times to which a voicemail always comes on and says they are busy. I emailed them 2 times regarding my order that just says processing still and yet still no email, call, or order. Very unhappy! Do not order from this place as it is a scam!"
"Rave Ready not only has the best prices, but they have excellent customer service. I wanted to make sure my item arrived before I left for EDC in a week. I contacted customer services via chat and they were able to process my order right away to assure I get it in time. It was very simple and easy to do! Thank you Rave Ready!"
"Was very pleased with the service that I received. I had some questions about ordering and how quickly it would ship. I used the chat option and got all he answers I needed right away. Customer Service Rep went above and beyond in my opinion to help process my order as quick as possible so that I could receive it in time for and event I was in."
"fail!! i sent in an order in April 2013 and it is mid June and i still havent gotten my order: I called 12 times during posted hours and my call was never answered, I emailed ****@**** 2 times and my emails were never answered, there isnt any information about my order online except to say it was processed, and finally the online chat has never once been open! epic fail!
you think they would want to help since my order was for more than $300.00 they should just close shop and do something else."
"I put in an order with Rave Ready.
I was e-mailed within a few days, saying that one of the items was backordered and that the shipment came in "bi-weekly" and that they would send it when it came.
A month went by, I contacted them wondering where my order was, turns out even more was backordered now, so I asked for a refund and was told that it would be taken care of right away.
Another month went by and I haven't heard from them again, and they still haven't refunded me a cent of my order. I will NEVER use this site again, and I highly suggest that you don't either."
"So I was looking for some new rave wear and stumble upon Rave Ready site and finally saw this Unicorn Hood that caught my eye and placed an order. I wasnt sure if i would recieve my order on time so I clicked the live chat and Alexia help me out. She check if my item was instock and made sure I was going to get my package on time. I have never live chat with customer service for any site and I can say Im happy I choose Rave Ready. .customer service was great and I will def be coming back to do more shopping !!"
"Excellent service from Rave Ready! Alexia answered all my questions quickly and helped walk me through all my concerns. I am so excited about receiving my order in the mail! Rave ready has the best clothes and prices!!"
"This is my first time using Rave Ready and so far I have been pretty damn happy. I haven't gotten my package yet (since I just ordered it) but had a super positive experience working with Alexia from customer service who spent almost 20 minutes with me on the phone dealing with my endless questions. Her patience was beyond appreciated and the products I decided on look super cute. Hopefully the products will be as awesome as the representatives were! She shipped them out same day which gave me a huge peace of mind. Thanks RR, I'm ready for EDC! "
"Rave Ready has everything you will need for a rave at great prices. I am very happy with my order and found everything I was looking for. But beyond their products, Rave Ready's customer service stuck out to me the most. Anthony went above and beyond to help me fix my order and get it here in time. He was patient, friendly, and honestly did everything he could to make my experience with Rave Ready fantastic. I would recommend Rave Ready and their products and superior customer service to everyone. "
"I just received my order and I am in love with the furry skirt and light up tutu I got! I went on their website and a wonderful representative on their new live chat thing helped me through my order and got it out the same day! it literally took less than 3 days to get to me. I've ordered from them before, but they have really stepped their game up :) will definitely be ordering from them for all my rave gear. "
"I placed an order and received my package within the span they said and was happy to see that. After opening however, the glasses I had purchased were damaged, most likely from the USPS. I wrote an email to the support team of Rave Ready and they answered promptly to my request of a new item. They were quick to answering my emails, concerns, and handled it like true professionals. I recommend using Rave Ready to any fellow raver or anyone looking for fun outfits and apparel. "