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Product & services pricing
4.26/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.87/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
3/5

2023-08-14

2016 Nissan Frontier with cargo track system

"The parts provided to fit in the cargo track system were the wrong size and unusable. I had to improvise the forward anchor points to work with a non -cargo track bed. I replaced the hand knobs for tightening as they were too large with 1/4 20 thread nylon insert stainless nuts ( 7/16 ) nut and washers to tighten the front anchor points. The tether connections were too short and I had to rig my own tether connectors.

I was specific with the online sales rep as to my specific vehicle and was directed to this cover.

Be prepared to improvise with this top
"

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Verified
1/5

2023-08-11

Disgraceful and appalling

"Look it up! You guys didn’t even give me a reasonable discount after all that nonsense you put me through!"

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Verified
5/5

2023-08-11

Husky Weatherbeater floorliners

"I called with a question. The rep that answered my call was knowledgeable and very helpful.
Made my purchase extremely fast and easy.
"

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Verified
5/5

2023-08-08

Great experience all around!

"Delivery was prompt and the cover fits perfectly and was quite easy to install. I spoke with customer prior to ordering and they were helpful, knowledgeable and polite. "

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Verified
5/5

2023-08-05

Just what I needed

"Excellent service, and product knowledge. I got exactly what I needed."

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Verified
5/5

2023-08-01

Great customer service!

"Kenmar was great. Very helpful and quickly found the part I needed. I wish every business I delt with online was as good. Thanks guys!"

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Verified
5/5

2023-07-27

First soft cover ever

"This was the first time ever buying a soft cover for my truck. I’ve always had hard covers. I ordered the Gator SFX Tri-fold Tonneau cover. I received in within a week from ordering. All parts were there. After reading instructions, I realized I had to use the bracket kit that came with it, due to the fact that Toyota Tundra comes with a bed liner. After realizing that it was easy to install. Wait and see once we get a big rain if any water gets in bed. Love the looks and it is a lot lighter than my hard covers from the past. "

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Verified
3/5

2023-07-30

Shipping issues

"Ordered cover was supposed to ship within 10 days, 20 days later still had not shipped. Found item is backorder. Had to purchase different brand and more expensive to receive in a timely manner. Please note this is the newer order that was fulfilled."

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Verified
5/5

2023-07-27

Thanks For The Experience

"Installation was a breeze. Only issue is the plastic piece which inserts into the aluminum Chanel at hinge point were out and needed to be reinserted. A couple come out each time the cover is open. I’ll take steps to secure them. Overall, no problems. "

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Verified
5/5

2023-07-27

Great Customer Service

"The rep was very knowledgeable and made ordering over the phone easier."


Verified
5/5

2023-07-25

issue with supplier

"i'll give real truck a five star. i had a problem with one of real trucks suppliers who kept changing the send date numerous times that lasted for a long time. i notified real truck of the situation, was reimbursed, reordered using different company, got my order within three days. real truck handled the situation with respect to me and in a professional manner. i will use them again knowing they have a great customer service in place. thanks, David"


Verified
5/5

2023-07-24

Ram 1509

"The running boards came in near perfect condition (slight scratch on corner little spray paint covered). Install was easy received in three days after ordering. Real truck was excellent to deal with. Plus free shipping !!. Thanks "


Verified
5/5

2023-07-24

Fast and accurate.

"The shipping was fast and accurate, not my first purchase have always been happy with this business."

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Verified
5/5

2023-07-24

"Called RealTruck on some Luverne steps. Ended up the brackets for one was unavailable and they credit me back right away. Within 24 hours, the representative got ahold of me to let me know she had that part in another warehouse that she could reorder and ship it to me. They were very attentative, quick shipping, and timely customer service to resolve order issues."

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Verified
3/5

2023-07-24

Not good description

"I was trying to get the complete hardware kit for my bakflip G2 I asked too many times to the agent if everything comes with that replacement kit and he or she said yes everything i need will be there and i just received my package and basically only few pieces comes with the kit and what i do really need from the kit didn’t come so that’s why I’m not happy with my order or customer service but anyways i will try to get what I really somewhere else. “Latch plates”"

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