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Product & services pricing
4.07/5
Chance of future purchase:
4.29/5
Shipping & packaging:
3.98/5
Customer service:
4.44/5
Return/Replacement policy:
4.45/5

Verified
5/5

2023-08-24

Great communication, great price fast shipping

"I was able to conact you guys got the information I needed about my truck and made the purchase smoothly. "

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Verified
1/5

2023-08-22

Sent me the wrong part.

"I described the tonneau cover that I have to the sales person and they said that they had the parts that I needed, but sent me wrong parts. "

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Verified
5/5

2023-08-20

Excellent product and service support

"A smooth experience from start to completion. The install was very straight forward and the sales support during the sales phase was very good. The quality of the product is good and I expect that it will last for a number of years."

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Verified
5/5

2023-08-19

Satisfied

"Great personal assistance and support."

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Verified
5/5

2023-08-15

Satisfied Customer

"I've been looking for a rack for my 22 Maverick. Realtruck has just what I was looking for. Went to online chat with Amber C. She helped me with finding the right rack. Future communications were via email. She got me set up with the right rack and payment options. Easy and quick purchase. The rack arrived within one week. I'm very satisfied with RealTruck and their customer service. 0"

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Verified
5/5

2023-08-18

Excellent service

"Whole experience was smooth and everything shipped and arrived quickly. "


Verified
5/5

2023-08-16

Fast delivery

"Courtney was very helpful. Everything worked at website, nice for a change! Ordered on Wednesday received my tonneau cover Friday morning. Couldn’t be happier "


Verified
2/5

2023-08-14

Inexperienced sales reps

"I purchased a tonneau cover and ladder rack system that was sold to me as an integrated system. When received the two were not comparable as sold to me. I was told I needed another set of rails in addition to the existing at the cost of an additional $250. The rails I needed they do not have in stock and no time frame when they would be available. So I have a great cover and a great rack system that I can not use. $2200.00 spent! Now I have to purchase the rails I need from another company that has them in stock. "

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Verified
3/5

2023-08-14

2016 Nissan Frontier with cargo track system

"The parts provided to fit in the cargo track system were the wrong size and unusable. I had to improvise the forward anchor points to work with a non -cargo track bed. I replaced the hand knobs for tightening as they were too large with 1/4 20 thread nylon insert stainless nuts ( 7/16 ) nut and washers to tighten the front anchor points. The tether connections were too short and I had to rig my own tether connectors.

I was specific with the online sales rep as to my specific vehicle and was directed to this cover.

Be prepared to improvise with this top
"

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Verified
1/5

2023-08-11

Disgraceful and appalling

"Look it up! You guys didn’t even give me a reasonable discount after all that nonsense you put me through!"

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Verified
5/5

2023-08-11

Husky Weatherbeater floorliners

"I called with a question. The rep that answered my call was knowledgeable and very helpful.
Made my purchase extremely fast and easy.
"

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Verified
5/5

2023-08-08

Great experience all around!

"Delivery was prompt and the cover fits perfectly and was quite easy to install. I spoke with customer prior to ordering and they were helpful, knowledgeable and polite. "

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Verified
5/5

2023-08-05

Just what I needed

"Excellent service, and product knowledge. I got exactly what I needed."

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Verified
5/5

2023-08-01

Great customer service!

"Kenmar was great. Very helpful and quickly found the part I needed. I wish every business I delt with online was as good. Thanks guys!"

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Verified
5/5

2023-07-27

First soft cover ever

"This was the first time ever buying a soft cover for my truck. I’ve always had hard covers. I ordered the Gator SFX Tri-fold Tonneau cover. I received in within a week from ordering. All parts were there. After reading instructions, I realized I had to use the bracket kit that came with it, due to the fact that Toyota Tundra comes with a bed liner. After realizing that it was easy to install. Wait and see once we get a big rain if any water gets in bed. Love the looks and it is a lot lighter than my hard covers from the past. "

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