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Product & services pricing
4.26/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.87/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
5/5

2023-07-16

Perfect fit

"Easy purchase. Shipped installed and liking the new look to my truck"

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Verified
1/5

2023-07-14

Really! NO MORE REVIEWS

"I did a very long detailed review of both of my purchases and having to call for invoices all to be deleted at the end since it was at after writing the review, I had to sign in and after signing in...all was gone!
TELL THE PERSON TO SIGN IN TO THEIR ACCOUNT BEFORE WASTING TIME.
Guarantee, IF I PURCHASE anything from your company again; and I am not saying I will or won't, I can say for sure, I will delete any review email and NEVER fill one out again.
"


Verified
1/5

2023-07-13

Retrax Tonneau Cover

"Product quality is not what expected

The drain tubes are connected by cheap plastic push ins. And don’t stay connected
Very disappointing for the most expensive cover on the market.
"

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Verified
5/5

2023-07-13

Great Experience

"Agent was very attentive and was able to provide me with an product that I could afford. They also provided me a contact for future questions/purchases. "

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Verified
5/5

2023-07-12

Excellent customer service.

"Excellent and responsive customer service and support. Highly recommend "

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1/5

2023-07-12

Stay Away!

"I ordered a tonneaou cover after a week it finally showd up then hardware was missing to be able to clamp the rails to the box of my pickup. I called to tell them about it they said they would overnight the missing parts then a day later they emaled saying they need serial number of the cover like the seiral number matters it's the same parts everyone gets when they order that cover. Now I have to tear it all back apart since I need to use my pickup tomorrow and can't use it without the cover clamped down to the box of my truck!"

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Verified
5/5

2023-07-11

Excellent customer service

"Chris Rodman was very helpful, professional, courteous, and knowledgeable regarding my need with matching wheels I had purchased about a year ago. I wanted to purchase a fifth wheel for a spare and he made the process quick and painless! Also impressed with the quick shipping!"

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Verified
5/5

2023-07-07

First class

"The customer service rep was very knowledgeable, polite, and patient. I was able to get what I needed and more, while saving me money. Thanks!"

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Verified
5/5

2023-07-05

Great shopping experience.

"Excellent shopping experience and help from the chat. I am looking forward to receiving the product!"


Verified
5/5

2023-07-01

Great Customer Service & Easy Buying Experience

"Clear dialog and refinement of my shopping needs through expert information that provided in a timely way. Very pleased with the interactions and follow-up information that has been provided. While I have not yet received my order, the experience RealTruck has been impressive, especially Anne Z. sales advisor, a real gem."

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Verified
5/5

2023-07-01

Truxedo ProX15

"I "chatted" with Amber on 6/27/23 regarding aTruxedo ProX15 for my '23 Frontier Pro4X. Amber answered all questions regarding this purchase and after reviewing the answers I ordered same (receiving a $40.00 discount).
The Truxedo was shipped that afternoon and I received it on 6/30/23.
I installed the tonneau on my Frontier this morning (7/1/23). The fit is great.
Installation took me about 1 hour and 30 minutes (misread a couple of steps in the instructions).
My future purchases will be from Real Truck.
Thanks Amber and Real Truck.
Bill
"

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Verified
5/5

2023-06-27

1st purchase of tonneau cover

"Wasn't really sure of what I wanted except affordability. Chatted online with ThomasH and he provided valuable information for me to make a decision. I wanted the pickup bed to be able to have max bed room available for hauling large items for the wife (furniture). Did not want to have to take a hard cover off and put it back on each time the wife decided she needed something hauled. A roll up soft cover was the best option for my needs. Made the purchase Friday AM and had the GTR-55403 mounted on the truck early Sunday afternoon. Very quick shipping from Indiana to Va. The Utili-Track mounting option and instructions made it a breeze to install. Highly recommend RealTruck.com and the GTR-55403."

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Verified
5/5

2023-06-25

Awesome product

"Very knowledgeable sales staff, quick shipping, will definitely shop here again. "

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Verified
5/5

2023-06-21

Great service

"Inquired on chat about any active discount codes. Agent Kevin helped me with order and saved me 5%! "

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Verified
5/5

2023-06-19

Fastest shipping ever

"Was sent out that day and received it in less than 48 hrs. So far so good. Would like to see after it rains. "

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