"Ordered cover was supposed to ship within 10 days, 20 days later still had not shipped. Found item is backorder. Had to purchase different brand and more expensive to receive in a timely manner. Please note this is the newer order that was fulfilled."
"Installation was a breeze. Only issue is the plastic piece which inserts into the aluminum Chanel at hinge point were out and needed to be reinserted. A couple come out each time the cover is open. I’ll take steps to secure them. Overall, no problems. "
"The rep was very knowledgeable and made ordering over the phone easier."
"i'll give real truck a five star. i had a problem with one of real trucks suppliers who kept changing the send date numerous times that lasted for a long time. i notified real truck of the situation, was reimbursed, reordered using different company, got my order within three days. real truck handled the situation with respect to me and in a professional manner. i will use them again knowing they have a great customer service in place. thanks, David"
"The running boards came in near perfect condition (slight scratch on corner little spray paint covered). Install was easy received in three days after ordering. Real truck was excellent to deal with. Plus free shipping !!. Thanks "
"The shipping was fast and accurate, not my first purchase have always been happy with this business."
"Called RealTruck on some Luverne steps. Ended up the brackets for one was unavailable and they credit me back right away. Within 24 hours, the representative got ahold of me to let me know she had that part in another warehouse that she could reorder and ship it to me. They were very attentative, quick shipping, and timely customer service to resolve order issues."
"I was trying to get the complete hardware kit for my bakflip G2 I asked too many times to the agent if everything comes with that replacement kit and he or she said yes everything i need will be there and i just received my package and basically only few pieces comes with the kit and what i do really need from the kit didn’t come so that’s why I’m not happy with my order or customer service but anyways i will try to get what I really somewhere else. “Latch plates”"
"Easy purchase. Shipped installed and liking the new look to my truck"
"I did a very long detailed review of both of my purchases and having to call for invoices all to be deleted at the end since it was at after writing the review, I had to sign in and after signing in...all was gone!
TELL THE PERSON TO SIGN IN TO THEIR ACCOUNT BEFORE WASTING TIME.
Guarantee, IF I PURCHASE anything from your company again; and I am not saying I will or won't, I can say for sure, I will delete any review email and NEVER fill one out again. "
"Product quality is not what expected
The drain tubes are connected by cheap plastic push ins. And don’t stay connected
Very disappointing for the most expensive cover on the market. "
"Agent was very attentive and was able to provide me with an product that I could afford. They also provided me a contact for future questions/purchases. "
"Excellent and responsive customer service and support. Highly recommend "
"I ordered a tonneaou cover after a week it finally showd up then hardware was missing to be able to clamp the rails to the box of my pickup. I called to tell them about it they said they would overnight the missing parts then a day later they emaled saying they need serial number of the cover like the seiral number matters it's the same parts everyone gets when they order that cover. Now I have to tear it all back apart since I need to use my pickup tomorrow and can't use it without the cover clamped down to the box of my truck!"
"Chris Rodman was very helpful, professional, courteous, and knowledgeable regarding my need with matching wheels I had purchased about a year ago. I wanted to purchase a fifth wheel for a spare and he made the process quick and painless! Also impressed with the quick shipping!"