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Product & services pricing
4.03/5
Chance of future purchase:
4.28/5
Shipping & packaging:
3.91/5
Customer service:
4.45/5
Return/Replacement policy:
4.21/5

Verified
5/5

2023-02-23

Excellent customer service

"Victor R. Was the best! Very helpful with making sure I got the right product! Definitely shopping here again!"


Verified
5/5

2023-02-21

Very helpful

"Talked with Will online and was great to deal with and very helpful "

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Verified
4/5

2023-02-20

Great product

"This is exactly what my wife needed. She is only 5' and the stock running board was too high for her to comfortably climb. This running board sits low enough for her to easily get in the car. The product was shipped quickly. My only complaint is that one of the boards had a scratch right on the side where you can easily see it. It will have to be touched-up."

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Verified
5/5

2023-02-19

Great products and very helpful

"I ordered nerf bars for my truck and had excellent customer service from the Sales representative. Same day shipping and fast delivery, Arrived the next day! I can now get in my truck so much easier. I would definitely order from them again. The ionic nerf bars were perfect for my truck."

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Verified
5/5

2023-02-19

Lo pro

"Quick and great service!!!!!!"

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Verified
5/5

2023-02-18

Everything was great

"Everything went very good and extremely fast shipping. Install was easy under 30 minutes."

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Verified
5/5

2023-02-17

Always the BEST service

"I have been a customer since 2005 and still get the best price, best service and the FREE delivery is great as well. You will not be disappointed if you shop here!"

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Verified
5/5

2023-02-17

Out of stock

"I ordered some amp running boards for my Ford bronco. I got a confirmation email then got an email saying that they are out of stock world wide. I got a call a week later that they got them in stock and I can order them. I am very satisfied with the customer service and I will for sure shop here again!"

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Verified
5/5

2023-02-13

Easy to order, quick to arrive, easy to install

"I spoke with Charlie on a Thursday around 11:00 am, received the package two days later at 1:30 pm. Installed the cover by 2:30 that day. "

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Verified
1/5

2023-02-13

Lost in space…

"Was not delivered on time ….. still waiting for it !"

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Verified
5/5

2023-02-10

Shopping Made Easy

"I have not received my bumper yet but if it is as good as the shopping experience I will be thrilled. I got excellent help both with chat and on the phone to help me with the confusing array of bumpers. Finding one that had all the right options and fit my particular sub-model was not trivial and I did need help which I got."

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Verified
5/5

2023-02-09

Fast courteous service

"Had to call because floor mats were not listed for my vehicle. So glad I did. Wayne was able to find another brand to fit at a better price. Have t had a chance to install the tonneau cover yet. Fast shipping too, arrived a day earlier than expected. "

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Verified
2/5

2023-02-09

Issue after issue with this business

"1st time I ordered, the rep mixed up billing and shipping address and I had to scramble to get it corrected. 2nd time, there was another address issue. 3rd time I ordered from them, my payment source was double charged. Fortunately, that was caught by RealTrucks and they corrected it (still in process of receiving over $160 refund). Also, on the 3rd order, a “professional” at RealTrucks told me I needed to add an additional product to my order that wasn’t needed after all. Granted they were clueless because the manufacturer also recommends the extra item even though they don’t specify it’s not needed for the specific product I was ordering. Without going into detail, I’ll just say with RealTruck supposedly being experts in what they sell, they should know these things beforehand. I only wasted about $20 on the extra item. But at least they offered to refund 10% of my purchase. These days, every $2 counts. 3 times of ordering and each time I had 1 or.p more issues. I’m officially done with RealTrucks.com. They worry me too much and I have 0 confidence in their ability to do business correctly."

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Verified
5/5

2023-02-09

Great Service!

"I haven’t received my order yet. However, my experience with RealTruck’s staff was over the top. Great customer Service doesn’t seem to be real common these days, but RealTruck has it nailed. Everyone I spoke with was super helpful, courteous, and friendly. Made me feel like they enjoyed and welcomed my business. These folks are gonna be my go to for truck accessories from now on. Very impressive RealTruck. "

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Verified
5/5

2023-02-08

EZ PZ

"RealTruck's Cartier T was knowledgeable and helpful in getting me exactly what I wanted in a tonneau cover for my 2022 GMC short bed with multipro tailgate.

FedEx went from notifying me of being a day early to actually delivering 3 days late. They claimed a "Weather Event" but it was sunny and 40s to 50 degree sunny days from St Louis to Chicago to CR IA the entire time. They should be embarrassed. Their customer service ****. (and that is putting it nicely)

I would order again from RealTruck but request a different shipper if possible!
"

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