"Company advertised payment plan. False charged entire amount up front. Canceled order within 10 minutes. No refund and still shipped the order even though I canceled online and by phone. They then wanted me to take my time and gas to ship it back to them. Sorry poor excuse. "

"Ordered harness and lighting kit. Lighting kit was missing a LED. Harness is wrong. Sent email and no reply. "

"I order something it tells me a week to 10 days now it's going to be over a month if I knew it was going to take that long would not have ordered it"

"I still have not received my order!! "

"The running boards I ordered for my 23 Venza are beautiful, sturdy and not too expensive...BUT they drag against both back door outside rear panels to the point I had to bend them to clear THE DECORATIVE paneling on each back door. I have no idea if this will work - long term."

"I was a little disappointed when I received my order from the manufacturer (Ranger) did not include the Ranger palm pad that should have been part of the truck bed cover lock assembly. Thanks to RealTruck support I received this part approximately a week later."

"I wanted a bed cover for my 2017 Nissan Titan XD. Additionally, I wanted to retain the factory storage boxes, use the cleat system and take the cover off and on as needed. I wasn't sure if the cover I found was appropriate, so I chatted with a customer service rep (Victor R). Victor gave me some additional details about the product and assured fitment. He even facilitated the purchase directly through the chat. I received the bed cover in just a few days and the install was very easy. After using the cover for a couple of months I am very happy with my purchase. This was my first purchase from Real Trucks and I would definitely return for other truck and trailer related purchases."

"The Gentleman I spoke to was very courteous & helpful. Also had fast delivery and delivered to the front door like I like, Thank you.
Also should get more parts for 2019 Chevy Traverse, I might be interested in placing another order."

"The person I originally spoke with on the phone when I placed my order had a bad attitude and the order I received was the wrong item.
However, Real Truck took care of it and made things right. I would buy from them again, despite everything."

"Customer Service along with Sales support was great.
The first two packages were delivered three days before they were expected.
The third package arrived on the date given.
I ordered:
Husky Liners X-act Floor Mat
Husky Liners Xact Floor Mats
Husky Liners WeatherBeater Cargo Liner
Found the quality, craftmanship and fit to be outstanding.
As for the mats,
First, when newly installed, we found the mats to be a tad bit slippery when our shoes were wet from the rain. I assume that will take care of itself over time and with usage.
Second, it would be nice if one could order the cargo liner with the third-row seat attachment areas, already precut. (It seems that when I touch tools with a sharp edge, I will nick myself or something else, every dang time.)
"

"Made this order 12/27/23, still waiting "

"The first bed cover I purchased didn’t fit right. I’m in the process of exchanging it for a different style. The customer service agent couldn’t help with the exchange, only send out a ticket for which I had to wait for a different agents response to proceed with the exchange. It’s now been a few weeks and I still don’t have a bed cover (the first cover did just barely get returned, so maybe real truck has been waiting to figure out the details of the exchange until after it was returned to their warehouse?). I’m still waiting for them to contact me so I can pay more for the other cover. So far I feel their service isn’t up to par."

"I received the product quickly and followed the installation instructions. Very easy to install. I had a warranty issue and it was resolved amazingly quickly. I would highly recommend Realtruck "

"Got a step that did not meet my needs. Call and talked to a representative. He found one that would and exchange it with no problems. New steps work and look Great.
Thanks "

"I have a 2021 GMC 2500HD Standard Cab. I purchased a Soft Cover Rollup Tonneau Cover and installed it myself. (With help from a friend). The only comments I have are as to the directions and the extra hardware,
The directions took a little deciphering but worked.
There were two clamps in the kit that I was not able to use because my truck has a bed liner and a helper bar installed at the right rear of the bed near the tailgate to assist in climbing up to the bed, as well as a bump on the other side due to the configuration of the bed liner.
In a couple of hours the cover was installed and looks great.
So far I am very Happy with my purchase!!!"