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Product & services pricing
4.26/5
Chance of future purchase:
4.19/5
Shipping & packaging:
3.87/5
Customer service:
4.40/5
Return/Replacement policy:
4.43/5

Verified
5/5

2024-03-20

Great customer service- AMP Research power step running board

"I had lots of questions on the AMP Research power step. Austin did a great job of answering all of them and providing me several additional details on some of their other products at REALTRUCK. It was a very pleasant experience. I can't wait till it arrives."

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Verified
5/5

2024-03-19

GREAT SERVICE AND GREAT PRODUCT.

" Easy to do business with , The grill fit the truck well and was easyto install. A good product and the directions was easy to follow.The shiptment was fast and the product was in excellent conduction when delivered. the driver waited to we opened and inspected the grill. I would highly recommend this company.
THANKS, HAPPY CUSTOMER!!!
"

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Verified
4/5

2024-03-19

seat covers

"I was pleased to receive the seat covers but experienced much difficulty trying install them even after watching installation video. After an hour and a half I gave up and called an auto upholsterer in Columbus, Ga. and paid them to put the covers on but even though they had installed this brand before they too had much difficulty putting them on(3 hours). They look fairly nice but do not fit as nicely as I expected. I will very likely not use this brand in the future. "

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Verified
5/5

2024-03-19

Efficient, helpful, & friendly

"The representative was very helpful and made sure I was purchasing the right sized husky weather beater floor liners. Very pleased with the product. High quality and would highly recommend. "

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Verified
5/5

2024-03-19

great products

"Ordered mud flaps and a bed cover for my chevy Colorado. Everything fit perfect and looks great! Would recommend Real Truck. Very fast shipping and helpful staff if you have any questions or need a recommendation."

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Verified
5/5

2024-03-19

Excellent customer service and care

"Had to order replacement part, was abit confusing at first, as everything is sold as a set, not individually. I received a return phone call, from Matt. Now this guy, he's as good as it gets. Discussed my concerns, cleared up all the confusion and promised that package was enroute and if anything..... just call him back. Plus, he thru in a small refund, which was very kind of him. Anyway, after all the steps and reordering parts. The Bak flip 4 fits like a glove and I couldn't be happier. Thank Matt for the call back and great customer concern. Would recommend realtruck to anyone. "

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Verified
5/5

2024-03-19

Express tech question answering

"I had an unusual question about a ladder rack system adjustability that was answered in less than a half hour. I purchased the system and the salesman was accurate. "

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Verified
5/5

2024-03-19

Customer Service was great!

"The customer service experience was exceptional. Despite the part not being listed on the website, the representative promptly contacted the manufacturer and successfully obtained the correct parts on the spot. Their efforts made the entire process effortless and convenient. However, it is worth mentioning that the shipping charges for such small parts appeared to be relatively high."

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Verified
5/5

2024-02-17

Excellent Service

"Sales rep. was very helpful, all items arrived quickly and in great condition, all parts and hardware were actually in the boxes, and install videos were beneficial."


Verified
1/5

2024-02-13

Equipment was used and not new.

"Installer pointed out brackets scratched, lock washers compressed and nuts discolored. He didn't continue and suggested items be sent back."


Verified
5/5

2024-02-06

Very happy with my Truxedo

"Everything was on par. Customer service, product, shipping and installation.

Great product
"

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Verified
5/5

2024-02-10

Great tonneau cover

"Ordered via the phone - customer service was great. The tonneau cover arrived quickly, installed easily, and fits and looks great. "


Verified
5/5

2024-02-07

Great service

"Great price, excellent customer service "

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Verified
5/5

2024-02-06

Great service

"Bed cover came quickly and price was fair."

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Verified
1/5

2024-02-06

Defective part

"Submitted a claim and still haven’t heard back from them. It’s been almost a week."

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