"The Gentleman I spoke to was very courteous & helpful. Also had fast delivery and delivered to the front door like I like, Thank you.
Also should get more parts for 2019 Chevy Traverse, I might be interested in placing another order."
"The person I originally spoke with on the phone when I placed my order had a bad attitude and the order I received was the wrong item.
However, Real Truck took care of it and made things right. I would buy from them again, despite everything."
"Customer Service along with Sales support was great.
The first two packages were delivered three days before they were expected.
The third package arrived on the date given.
I ordered:
Husky Liners X-act Floor Mat
Husky Liners Xact Floor Mats
Husky Liners WeatherBeater Cargo Liner
Found the quality, craftmanship and fit to be outstanding.
As for the mats,
First, when newly installed, we found the mats to be a tad bit slippery when our shoes were wet from the rain. I assume that will take care of itself over time and with usage.
Second, it would be nice if one could order the cargo liner with the third-row seat attachment areas, already precut. (It seems that when I touch tools with a sharp edge, I will nick myself or something else, every dang time.)
"
"Made this order 12/27/23, still waiting "
"The first bed cover I purchased didn’t fit right. I’m in the process of exchanging it for a different style. The customer service agent couldn’t help with the exchange, only send out a ticket for which I had to wait for a different agents response to proceed with the exchange. It’s now been a few weeks and I still don’t have a bed cover (the first cover did just barely get returned, so maybe real truck has been waiting to figure out the details of the exchange until after it was returned to their warehouse?). I’m still waiting for them to contact me so I can pay more for the other cover. So far I feel their service isn’t up to par."
"I received the product quickly and followed the installation instructions. Very easy to install. I had a warranty issue and it was resolved amazingly quickly. I would highly recommend Realtruck "
"Got a step that did not meet my needs. Call and talked to a representative. He found one that would and exchange it with no problems. New steps work and look Great.
Thanks "
"I have a 2021 GMC 2500HD Standard Cab. I purchased a Soft Cover Rollup Tonneau Cover and installed it myself. (With help from a friend). The only comments I have are as to the directions and the extra hardware,
The directions took a little deciphering but worked.
There were two clamps in the kit that I was not able to use because my truck has a bed liner and a helper bar installed at the right rear of the bed near the tailgate to assist in climbing up to the bed, as well as a bump on the other side due to the configuration of the bed liner.
In a couple of hours the cover was installed and looks great.
So far I am very Happy with my purchase!!!"
"First of all, the item I order was on 12/01/2023! And you are asking me how did I like my experience? I haven't received the damn Item!"
"Shipped fast even during the holidays. Sales rep was very knowledgeable and informative"
"Hello,
I absolutely love this product. I have been looking for the right one and I found it with you guy's. It was put on yesterday and it looks and fits perfectly. I love it.
Thank you,
Susan"
"Great knowledgeable service with quick shipping, what more can you ask for "
"Purchased Husky weather beater floor liners for my truck. Was told they were in stock and shipping would take a few days. Been 3 weeks and still haven't received. I had to contact to find out that they were not in stock and they could be a few more weeks. Waiting one more week (do to holidays) before I cancel my order!! "
"The Grille Guard was easy to locate and the customer rep knew exactly what I needed. The item shipped quickly and it was able to be installed fairly easily. You do have to add the two arms. Very happy with the purchase and help."
"After purchasing and receiving a new truck bed cover I had to send it back. Because some of the parts were scratched. Real truck was able to quickly send a replacement but only to find out that the replacement was in a worse state than the original delivery. I was able to piece together a complete non scratched set between the two had I sent back the original delivery first before receiving the replacement It would’ve been a nightmare again but having taken additional days off for install, receiving and returning the cover. It was only fair that they would offer compensation which they did but up until today I have not seen any of it reflecting on my account. "