"Victor R. was a large factor in my experience with RealTruck...Thank you!"
"I was very fortunate to connect online with Christian W of your sales department on the purchase of a Bed cover and rug for my son‘s new truck. Needless to say, Christian provided me with a high-level of quality customer service and assistance, both product wise and sales wise. Real truck is extremely fortunate to have him as an invaluable team member. Keep up the great work Christian!"
"Ordered mudflaps on 05/15. Never heard anything and I chatted with customer service. Told that it would ship June 8th. Never heard anything and chatted with customer service and was told again June 21 or by that date. Checked June 21 and was told July 8th, Never updated at all about the shipping times. Requested a refund and was told they had to send it to cancellations and that would take 2-3 days to hear from them. Complained and they sent me right to cancellations and said it would still take several days to make sure it was cancelled before issuing a refund even though their system said July 8th before shipping. Don't think I will go back to them. Had good luck before but having to keep asking when an item is going to ship is a joke."
"Great customer service, friendly "
"Ordering in the chat and link was great.
Shipping, have not sent item and it's been 5 days. I would believe you would of shipped it the next day. "
"Great Job on product knowledge and customer service."
"Great products, great prices, and great service! I ordered a hard cover for my truck yesterday and it was shipped today! They also offer a military discount. "
"Errinn was able to find me, reassure that what I ordered was correct for my truck. I screwed up by closing the screen window, once logged back on Errinn was off for the day but logged back in to help me get the order processed. Thank you errinn"
"Realtruck, shipped order quickly. Customer service has been top notch"
"Very helpful. Did not expect. Good Service, unlike yesterday in a big box store when I
brought my item to checkout, and they told me that they did not carry that item."
"Very much enjoyed dealing with the sales team at RealTruck. They were very knowledgable and helpful in getting me squared away with the things I was looking for for my new truck. I will definitely be coming back for any additional gear that I'm looking for."
"Amber C was awesome to work with. She knows the products well and go extra miles to get me what I asked for. I'll shop here again."
"Hope I get the correct on "
"First product didn't quite fit. I didn't give a good enough description. They were very helpful and generous with getting me fixed up. I wish everyone was that helpful. Not even a long wait time on the phone. Unbelievable!"
"As I have read with a lot of reviews, ship times are weeks not days. Just need the sales team to be more honest on that. Since I haven't actually received the top, I can't comment on the quality. "