"Realtruck, shipped order quickly. Customer service has been top notch"
"Very helpful. Did not expect. Good Service, unlike yesterday in a big box store when I
brought my item to checkout, and they told me that they did not carry that item."
"Very much enjoyed dealing with the sales team at RealTruck. They were very knowledgable and helpful in getting me squared away with the things I was looking for for my new truck. I will definitely be coming back for any additional gear that I'm looking for."
"Amber C was awesome to work with. She knows the products well and go extra miles to get me what I asked for. I'll shop here again."
"Hope I get the correct on "
"First product didn't quite fit. I didn't give a good enough description. They were very helpful and generous with getting me fixed up. I wish everyone was that helpful. Not even a long wait time on the phone. Unbelievable!"
"As I have read with a lot of reviews, ship times are weeks not days. Just need the sales team to be more honest on that. Since I haven't actually received the top, I can't comment on the quality. "
"It was a simple call, with a great staff helping me to complete my order."
"You send me a survey to fill out for a product that I have not received yet. In fact I haven't received anything past pending fulfillment.
Maybe send this out once a person has a chance to receive the order and install it to see if it is satisfactory. RealTruck is not looking very good to me so far. "
"Courtney B was and awesome help. Helped me identify the parts needed and assured they were shipped in a timely manor. Great Customer service Courtney B Thanks for eventhing."
"Excellent service & Excellent product! Would buy again & again from your company in the future! Thank you....."
"I ordered a Yakima rack to attach to my Retrax bed cover. The "kit" was being pieced together with product off the website. I bounced over to the Yakima website and noticed that they said these adapters were needed. I very specifically asked my rep to add them to the order and even sent him the link from the Yakima website and he said they weren't needed. The parts showed up, super quickly which I was excited about, but when I went to install everything before my trip, I realized that they will not bolt together and that I do in fact need the adapters plates. As a customer I understand that mistakes happen but I also did the research for the rep to spoon feed the details, sent the links, asked to buy them and I couldn't. It makes for a not so great experience."
"They keep discontinued items on their website, even when you tell them multiple times. It keeps showing as they have stuff in stock. So you ask them again, do you have it in stock, they say yes, you go through the process of getting excited and order it just for it to turn out they don't have it in stock because they don't stock the stuff they just order it from the other manufacturers. "
"Easy ordering.fast shipping, great product, super value "
"I only received one of my items. When I called about the second item on my order I was told that they would call the vendor and check on the status of the other item. I never heard back from the representative. I called the next day only to find out the item wasn't even available. "