"All of my items submitted had minimal to no wear. Not sure what items they accept for a trade. Their offers are very low. They provide no explanation. I find it interesting how important people that work in resale truly act. Decided against any purchase now or in the near future. Unless you are hard up for cash, I would refrain from submitting items to sell or trade at rebag"
"My first purchase with Rebag was outstanding! I was really impressed of how they packaged my bag with such care. I was even more impressed when I took out my bag and seen how well the bag looked and the condition it was in. It was even better then in the pictures. I have bought multiple bags from them since and they never fail. The “trade” option is also a plus for me; I can do everything in one transaction. "
"I made an impromptu stop at Rebag in the Oculus on Monday. I was immediately greeted by the most professional and kind associate I’ve ever worked with. Morgan was friendly, knowledgeable, and patient while showing me around and answering all of my questions. Who knew I’d become an owner of a bag I’ve only dreamed of having up until that point!? I had one of the best shopping experiences ever, and am looking forward to my next purchase with her."
"Great customer service. Very helpful for my first rebag transaction! Thanks so much!"
"Bag was in excellent condition. The LV bag came with lock and key, dust bag and rebag dust bag. I especially like the required signature to ensure the package wasn't left on my doorstep. This is my second bag"
"I had many questions about a specific bag. Leslie in customer service has been helping me for 2 days! She answered all of my questions and got me the info I needed before purchasing. 10/10. "
"Richard has been my main contact at REBAG since day 1 and he does not disappoint. He always replies quickly and offers solutions to my many questions. He is professional and makes my experience feel luxurious even if it is all done virtually. Thank you, Richard! "
"Good experience trading my old bag for a Birkin on Rebag. Highly recommend Alexandra Liu at CA mall who is sooooo niceeeee! Helped me a lot to get the quota as soon as possible and offered me a fantastic discount code! "
"There are better places to deal with. I sent a watch to them for trade. It took them over two weeks to tell me my watch did not meet their standards. Another 2 weeks to send it back and they shipped it without any protection around it causing damage to the watch. Rebag Customer Service is useless and emails go unanswered. Shop elsewhere like theRealReal."
"I can’t recommend and thank enough these three amazing ladies at Rebag Dadeland (Nevis, Sara and Shailyn). They are the kindest and most professional team you ask for, working after hours helping me to make sure I made the best purchases, finding me the most unique and exclusive bags. They even watched my kids while I was in store. They made this experience a memory to cherish with my kids and I went home with incredible bags. Hermes lovers, Chanel lovers head over to the store or website!"
"Manuela in the Miami store was wonderful and has been such a great help!"
"Had a great time visiting rebag it was my first time hearing about it when I walked in I was greeted by Monica she was just amazing teaching me about the company and being very helpful and patient with me to find the right bag and definitely coming back!"
"I frequently visit the Brickell location with my partner as we live in the area. We always stop by Rebag to check out the latest arrivals. I must say, I’m always delighted when I see Yasniel working. He always greets us with a smile, is patient, courteous and is educated on the multiple brands the store carries. He keeps us entertained, educated and excited! I have yet to make a purchase with Rebag, but when I do I surely will be taking my business to Yasniel! "
"The customers service at the Sawgrass Mills location is wonderful. I am working with Samantha on a trade and she is very knowledgeable. "
"Great stock, great staff, Brickel City Center. Manuela is very kind!"