"Ilana was wonderful to work with in helping me purchase my first Chanel for a milestone birthday. She even let me know there was an upcoming Black Friday sale that allowed me to get 20% off. It was a risk because the bag could be sold in the days in between, but worth it in the end. It was meant to be! With the savings I put it toward a second bag. :)"
"I have sold several bags through Rebag and been extremely pleased. Fair IMMEDIATE quotes, and the customer service is excellent. I have to especially brag on Richard, director of VIP services, who was extremely helpful and kind. He even gave me his personal number to assist with future transactions. I will definitely be transacting with this company in the future!!"
"Working with Richard from rebag is always a wonderful experience, always there to help with any of my questions and concerns:) I will definitely continue to be a loyal customer here !"
"My experience went very smoothly so happy with the luxury handbag trade! Will use them again!"
"Customer service is amazing. Trade is easy. This is my second time. I’ll be back soon. "
"Diana helped me trade two items. She could not have been lovelier or more helpful. Highly highly recommend! "
"I ordered a Louis Vuitton bag and wallet. They both came yesterday and are just like brand new. I was hesitant because I was still spending thousands of dollars but felt more confident because of their 7 day return policy. I was nervous opening the box but was pleasantly surprised when I saw the items! Would definitely use Rebag again!"
"Hands down the best experience I’ve had purchasing luxury resale bags. Ilana was an absolute rockstar and was so welcoming and knowledgeable from the second I walked in the door. She went above and beyond to check inventory, including at other Rebag locations, for specific bags I was interested in. She made the purchasing and shipping the bag to my home a seamless process, while also making sure I got the best price possible with Rebag coupons and promotions. The bag arrived quickly and it was packed perfectly :)
Definitely going to be coming back to this location to expand the handbag collection! "
"I've been working with my SA Joe at the Columbus Circle location for almost 2 years now and he has single-handedly not only revamped my closet but my overall style! Joe is very knowledgeable on all things handbags and is super insightful in identifying my needs and helping me curate my style. He's helped me learn the distinction between investment fashion and luxury fast fashion and my style has only benefited for the better! I am eternally grateful! :) I'll always come back to REBAG for their know-how and exceptional quality pieces! They have never failed me ONCE. I blindly recommend REBAG to ANYONE interested in wanting to either curate their closet or give their items new life. They're the best in NYC! "
"Top notch service, especially by Bjorn in the Beverly Hills store."
"It was an easy , fast and excellent experience making business with REBAG especially the assistance of Allison Schnurle from initial queries I made until assisting me for appointment to BH location where Bjorn was also very helpful . Highly recommend them and Rebag to all !"
"She is always prompt and helpful :) I can always rely on her for my submissions. "
"[Rebag Miami - Brickell City Centre]
Dear Andrea, Thank you so very much for all of your help selling my two LV bags. People like you are truly an asset to wherever they are and Rebag is lucky to have you. You went above and beyond for me and I really appreciate your help. I have never sold bags like this before and not only did you make it easy and fun, but I left feeling so happy that I got to work with you and your store.
Very happily, B. :)"
"This was such a great experience. I went to the store at Dadeland and Danni made it so easy. Aside from that fact that she is so nice and welcoming, within minutes she submitted my sale and within hours I had an offer. And it was actually a very fair offer. I did this on a Saturday and Tuesday the money was in my bank. I will be selling more to them. And maybe even buying because they have such beautiful bags at great prices. I will also definitely be recommending them to my friends. Thank you so much. "
"It was my first time selling with Richard via rebag and he was such a sweet , friendly person. He follow up with me through out the process and make sure it meets my expectation ! The transaction was smooth and I was able to communicate with him quick and easily. The whole process took less than a few days to complete and paid! He followed up with me even after to make sure everything is good. Love working with Richard and will do so in the future!! "