"A repeat client at the rebag stores in Miami. So happy sawgrass opened. Drove down the extra way to work with them exclusively. The whole team there is amazing and they all welcomed me. Met Antonella, danielle, blaine and Samantha. All of them are knowledgeable and easy to work with and all helped me decide on my dream bag that day.Love working with especially Jessica and Shaun! "
"Such a beautiful store. Love their layout of their items. I have been to this store many times and each time, I find their staffs, like Blaine, Sean, Antonella, Daniela, Samantha and Jessica so friendly, professional and courteous. They always greet you as you walk in and make you feel comfortable to shop. I am amazed of their knowledge of the different brands. I highly recommend Rebag at Sawgrass. "
"I want to thank Rita for her amazing service she’s amazing she’s always there when I go to the store and helps me I am beyond thankful.. whether I sell my bags or I buy she’s so efficient and honestly has the best attention.. I am forever grateful! "
"I very rarely write a review, but I have to let everyone know that her shoppers like I am about my experience at the Rebag store at sawgrass mills Florida my experience there has always been fantastic. What a great group of people they have in that store. The merchandise is always fantastic. They’re always friendly and helpful Jessica as my girl she always has or finds exactly what I’m looking for. I feel like she’s my friend. And I think by now we are friends I hope. Also, Sean that works. There has been amazing, the team of people always go above and beyond and I look forward to seeing them every time. I’m at sawgrass. Keep up the good work. Thanks again Frank Potter . "
"REBAG has earned my business time and time again. Great quality bags described HONESTLY with great detail really helps to make decisions. You can also return without hassle if the bag just isn’t for you. Trading is also a super option. My Sales Associate there, Andrea Echeverry, is better than any SA I have had at LV, Chanel or Gucci! Don’t be afraid to try REBAG - also fast shipping with solid packaging - a WiNNER! ⭐️"
"Hi I have been an avid luxury consumer for decades. I use to sell and buy new and pre-owned luxury. In today's market it is hard to find a place that gives first class service and attention consistently. Therefore I have to take the time to share how Andrea E. , restored my relationship with rebag. No matter the issue she can resolve it or explains the why. When spending in this economy everyone wants to know that their purchases are appreciated and handled with respect. She does this for me even if it's a couple of hundred or a couple of thousand. She is the reason I feel safe leaving my bags for review and buying again . Thank you Andrea "
"NEVER WILL DO BUSINESS WTH THEM AGAIN - This the second time that I am being burnt by them. they have charged my CC and have NEVER sent the item out. NEVER sent an update. NEVER respond to any emails.... I had to dispute the charge to get a refund.
Once my dispute was placed.... they woke up.....JUST AWFUL.
BOTH items where around $10K..."
"I sell many bags through Rebag. Richard has amazing customer service. He is thoughtful, timely with his communication and interacts with a service mindset. I sell through Rebag because of him!"
"I have had the pleasure of being both a seller and buyer on Rebag! I got super lucky when I was introduced to Lisa Malitz to sell my bags. In a world where great customer service is few and far between it was a very refreshing experience. Lisa prompt and professional response to questions/concerns is unmatched. I have nothing but positive things to say about the service I get from Rebag. No hassle, quick and easy transactions!
Lisa gets ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️in my book! "
"The ladies at the World Trade Center were so sweet and helpful. They helped me find a new LV bag. So happy to get this on sale."
"Joyce at the WTC Rebag location is particularly amazing! She always goes above and beyond to help her customers and is amazing to work with!"
"Sean and Jessica were awesome at the sawgrass mills store.
Love my bag they were so helpful and friendly
Will be back
Recommend the store to my friends "
"The first time I visited Brickell with my wife we stopped into Rebag to see what the store was since we saw different designers in one place. We were surprised by the concept of the store and the exceptional service Yasniel, Andrea, Rita, Monica and Manuela gave us. They were polite and answered all the questions we had. After discussing with Yasniel about a few options my wife liked we exchanged information and the team sent me a message with the items we choose in store. I surprised my wife and purchased it online and it arrived the very next day. My wife loved the Chanel I got her and I couldn’t be happier with the service I received at Rebag Brickell. A must stop store for any person who likes designer pieces."
"Sold my Chanel and lv and got a birkin from Rebag using trade-in. Also with Peng's help, used my 15% off code which is amazing! Process is smooth and shipping is very fast. Happy with my order! Peng has been super helpful. I would love to do more trade-in soon!"
"Purchased a $3500 used saddle bag before Christmas. Gave it to my daughter on Christmas and she used it maybe 5 times in the 3 weeks following Christmas. Hardware fell off the bag and Rebag will not help - they threw legal disclaimers at me saying we damaged the bag and they are not responsible. However if the bag was inspected well and accurately and was in GREAT condition as they advertised, parts would not have fallen off. Don’t buy from Rebag, it’s not worth the risk. "