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Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2020-12-16

Very Impressed!

"I had a bunch of questions about a Vuitton bag's confusing date tag (a retired bag with a date tag that said it was made in 2020). I learned about relining. :-) The associate was so helpful. She even had a specialist follow up with me via email. Very impressed!"

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5/5

2020-12-08

Great!

"I’ve made two purchases with Rebag and the experience has been great. The process was seamless. I completely satisfied with my purchases and will definitely continue to purchase from Rebag."

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5/5

2020-12-15

Outstanding Service and Quality

"I am beyond thrilled with my recent purchase of a L-V Gaia purse. Knowing this is a luxury item, have not even seen the purse first-hand to know if it was what I was looking for - and a bit of a splurge - I am SO happy to have trusted the experts at ReBag!
The “excellent” grading was accurate, the communication before and during the purchase was easy and the 7-day return policy calmed my purchasing jitters.
I am a very happy (spoiled) girl with a new and unique bag to add to my collection. Thank you, ReBag!
"

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5/5

2020-12-14

Perfect Transaction!

"I've made five transactions with Rebag. Each one was perfect and I was exceedingly pleased with the items. My buying has been forever changed. I will be checking Rebag before buying retail. Thank you! A+"

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3/5

2020-12-14

Customer Service & pricing

"This is my 2nd very honest review. Unfortunately, my 1st review was not the greatest based on poor customer service and processing, but I do have to say that this go around was better. I feel my order was processed in a timely fashion, my emails were promptly reponded to with genuine concern. The biggest factor in my continued use of Rebag is that I now have money invested. So I will continue to use their services solely based on this alone- otherwise I honestly wouldn’t recommend Rebag. I feel they price their items unfairly and fully take advantage of their clientele for this. "

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5/5

2020-12-14

It's all about Customer Service

"I had to write to Customer Service two or three times because I still had a few questions after reviewing the website. The staff who replied were very polite and professional. I am already a repeat customer. I purchased a LV bag and I came back for the matching wallet. Thank you!"

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5/5

2020-12-13

AWESOME!

"Many options and very honest descriptions of the products! I purchased 3 bags from Rebag and I'm happy every time!"


5/5

2020-12-11

Beautiful bag!

"Bag was in better condition than I expected! Great customer service. Highly recommend Rebag!"

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5/5

2020-12-11

Chanel Cocoon bag is perfect!

"I love, love this bag. It's perfect for daytime--fits all my essentials and wipes clean!"

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5/5

2020-12-10

My Dream Bag for a great price

"I could not be more happy with my purchase from Rebag!!! They carefully note any imperfections in their listings and they also guarantee the bags authenticity. I have since 2014 coveted particular Balenciaga bag and I was able to obtain it for about 30 percent of the original retail price! It came packed beautifully in a Rebag dust bag but the original Balenciaga dust bag was inside the bag. I am so happy that I finally have my DREAM bag! Highly and whole heartedly recommend Rebag!"

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5/5

2020-12-10

Amazing customer service!

"I really enjoyed my experience with Rebag. I was browsing the site a week before Thanksgiving and had added a handbag to my cart. A customer service representative followed up with me via email a day later to ask if I had any questions about the item. I was also offered a first time customer discount, which I appreciated. When I made a comment about wanting to wait until closer to Black Friday to make a decision, the advisor did a great job accomodating. Additionally, she continued to follow up and eventually was able to provide me the holiday discount code as soon as it was released. I recently purchased another handbag from this company and the customer service experience was equally great. The advisor who spoke with me sent pictures and answered all questions related to the item.

I would 100% recommend!
"

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5/5

2020-12-10

Quality and Value

"My LV was in near new condition, quick to ship and a great value. I will definitely purchase again from Rebag. The Customer Services is efficient and friendly."

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5/5

2020-12-10

Excellent Customer Service

"I needed to sell one of my collection bags. It was a Gucci, but I had two of them. I applied to resell it and dropped it at the store. The lady at the store was wonderful and amazing and even suggested other bags that I could trade mine for. Will go this route again if needed."

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5/5

2020-12-10

Excellent experience, excellent bag

"Loved the filters and the ability to closely examine each item! Very happy with my purchase!"

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5/5

2020-12-10

Perfection

"This is my second purchase from rebag & I become more satisfied using this service each and every time. Thank you!"

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