"I send everything right perfect pictures of my neverfull purse.. no stains no damage.. and they send me a totally different purse with stains on it!! "
"Very easy to shopping with Rebag "
"Tried to purchase a Valentine’s Day purse for my wife , they took the $2500 out of my account and then waited a day or so to email saying they want pictures of my id and card etc etc . I send them in and then get a non definitive email back claiming refund “shortly” and they could not process it . So now I wait for that after paying $500 more on another site ."
"First visited the Soho store and found a LV treasure vintage bag. I am amazed by the quality and how accurate their descriptions and knowledge are of their bags. The sales personnel are outstanding. Got my sister in law to purchase an amazing Chanel bag from Rebag in CA. Since then I have purchased many LV treasures. Each one is a wonderful surprise every time I open the shipped box. Rebag's online support and phone support is also outstanding!! You will not be sorry! Amazing bags, folks and business!!!"
"I purchased a Prada bag through Rebag. It was delivered fast. The bag came in a Rebag dust bag. I was SO impressed with the condition of the bag. I think Rebag is a little more expensive than other used luxury retailers because they are more stringent about the quality of the products that they sale. I ended up purchasing a Gucci wallet right after receiving my first item. I highly recommend this site! "
"I really like my purchase with Rebag. The picture and description on the website are accurate. I am very satisfied with it. It is an worry free shopping experience. And they have the free return policy. I love it."
"The item looks way better than what was described and photographed on the website. I was expecting worse but I was surprised how nice the item when I received it. Never thought buying used bag is just as satisfying as buying new. Will definitely be a repeat customer. "
"I was looking for an item for a gift and found a Fendi key card case in new condition with box/dust bag. Item was as described and arrived quickly. I have purchased several items from Rebag and have always been pleased with their quality and the item’s condition. "
"Selling Rebag I was able to get a great deal. The process was quick. Would definitely recommend and purchase and sell from here again."
"Having looked for awhile for a small wallet, Rebag finally had the one I was looking for! It arrived quickly, in perfect condition as described!"
"My husband purchased a LV purse for a Christmas gift. It is a horrible fake. No serial number anywhere to be found. Brand new, however, plastic looking “leather” on the straps. Absolutely horrible.. will update the customer service when they contact me back. Hopefully they give us a refund, but not much hopes seeing that they sold such a bad fake for $2000.00. BUYER BEWARE!"
"I love the way this site allows you to browse, save favorite items, shop, buy, purchase or trade back in for credit or cash. I get a chance to buy high end items at such a discounted price. I love that they authenticate everything and they make the shipping and refunds are such easy! "
"Purchased a Chanel classic handbag the purse is beautiful the condition is great only a few issues with the whole experience, the purse was perfect but I expected for $5500.00 that it would have the original dust bag and unfortunately it did not have the original bag, however this is where REBAG was very good they immediately tried to relieve the problem by sending a new dust bag unfortunately not the Chanel but they took the initiative which means a lot! The only complaint I really have was the quality of shipping I paid extra for the express shipping and though it arrived quickly the box they sent it in was incredibly small with very little protection for such a expensive purse. Overall great company and customer support though "
"Found the perfect Louis Vuitton handbag in like new condition for a great price. Friendly and courteous staff on standby to offer any assistance necessary. I love this site and will definitely shop here again!"
"The process of selling was easy and fast. Appreciate the help of the staff. Buying from them is also excellent. I'm a forever customer"