ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.13/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.54/5
Customer service:
3.75/5
Return/Replacement policy:
3.04/5

5/5

2019-02-05

Easy buying, easy selling, Rebag is a trustworthy site!

"I have been buying and selling with Rebag for over two years and it's always a good experience. The "gently used" bags I've purchased look brand new. They've given me fair prices for the bags I've sold. I highly recommend their services. (And I can be a tough customer!!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-01-29

Very Professional and fair to work with

"I have now sold at least two purses. I found the picture uploading feature to be easy to use. I received a message shortly letting me know that they would be in contact. The whole process from receiving a quote, accepting it, sending my purse to them and receiving payment was super easy.

They are very fair in the offers that they send regarding items I was trying to sell. I didn't accept one of the offers and they were totally okay with that.
"


5/5

2019-01-24

Great service

"Very positive and friendly service and paid quickly. Would definitely recommend!"


2/5

2019-01-24

Low-Balling Pros

"The only reason for 2 stars is because of the convenience factor - a box gets sent to you with shipping labels, etc.- that part they do make easy, but as far as pricing goes, they try to scam you. You get a quote that seems maybe, kind of decent, then after they "examine" the bag they come back with a laundry list of things that are "wrong" with it. I think they're forgetting that they're selling USED bags, the chances of anything being perfect are slim to none. Get a reality check. After going to a couple of other online reselling sites I'll definitely NEVER use ReBag again, you get taken advantage of as a seller, I don't need that in my life. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2018-12-31

Offers are a scam! Not reasonable at all!

"I literally just bought a Prada bag for Christmas that I wanted to resell. It cost about $2,900 before taxes and they offered me $920 are you kidding me!!!!! I literally never touched the bag until I had to take pictures. I know they weren’t going to give me exactly but 2k less hell no! RIP OFF"


5/5

2018-11-22

Good for selling

"Its good for selling your bags, don't have to wait around for too long so clean up your closets ladies"


1/5

2018-11-21

REBAG is a scam. Beware!!!!!

"This store is the WORST place to shop! I really do not like being scammed. The cute stuff she has on her website is a FRAUD. Affordable and always something is on sale, YOU MAY ASK? I would NOT highly recommend REBAG to shop in and A WORST place to sell your things. BEWARE!! They also send you nasty emails."


5/5

2018-11-16

I would recommend Rebag to anyone for buying or selling!

"Top notch company! Offers have always been more than fair! What a great service they offer. Professional, honest and certainly here to stay! I just submitted my 3rd bag in 2 years! Would not sell to anyone else other than REBAG!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-10-13

Supurb , Shocking , Surprised Great

"I admit I was skeptical at 1st , I was sure they were going to offer me a small amount for my "Celine Purse"
But too my surprise Rebag.com offered
Me a very very Fair and reasonable price, I was certain that after their inspection the initial offer of 950.00 was going too decrease , But it did not , They offered 950.00 and that is what I quickly received , I will not bother with other sites ,when I can get more thru Rebag.com.. very pleased...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-10-12

Sold 3 Bags

"Its easy, quick and I have received a fair price for my bags. Would highly recommend."


5/5

2018-07-10

First of 5 Louis'

"I sold our first of 5 Louis Vuitton bags with Rebag. Their offer was fair. We are planning to offer 4 additional original Louis Vuitton bags to Rebag. If their other offers are fair we will sell all 5 through Rebag."


1/5

2018-07-03

Their Offers Are A Joke!

"I submitted my bag to sell to them. A new without tags very sought after Burberry bag that is a limited edition style and comes with extra strap and everything. I paid almost $1700 for this bag after tax. I have seen this particular style sell for up to $2400 because its a limited edition very sought after style. They offered me $300! Thats right, they offered me about 15% of what I paid for it even though its new and has a very high resale value! I didnt expect to get retail I am a reasonable person and understand they need to make money too, but this offer was a joke and a total waste of my time! Are they just looking for suckere or desperate people to rip off? I would have accepted no less then $700 which is very fair! They easily could have turned around and sold it for $1200-$1400, but clearly they want to pay peanuts for peoples luxury items and make quadruple the profit! This is not a good business model, nobody is going to just give their items away for free so this place can make all the profit! They are delusional if they think offering such pitiful amounts is going to keep them in business. Needless to say Ill be selling my bag on my own. Would never waste my time here again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-05-03

SCAM

"Just forewarning, this company writes all of these fake reviews!

Do not waste your time with this company. They accept your offer and ALWAYS send it back for some bogus undefined reason!

When you ask why, as you know a 7mth old LV bag that you cannot purchase at ALL on the website should not be turned down... They simply tell you, “unfortunately we can’t give you specifics, it just didn’t meet our guidelines”

SCAM!

I better receive my original bag in my hands ASAP. Look at the Glassdoor reviews....
"


5/5

2018-01-03

AMAZING SERVICE

"Fast quote turnaround and great customer service. Thank you REBAG for on outstanding app and the BEST customer service. Will definitely refer REBAG to my friends and family."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2017-12-21

Genuinely surprised of service AND product

"I recently submitted bags to rebag.com and was reluctant to send in my bags to a reseller I wasn't familiar with. However, the selling process was very clear and they communicated with me throughout. Once I had been paid, I popped over to their resale site to purchase another bag, and have to say their descriptions are VERY accurate, and when I finally received my purchase, the bag was in BETTER condition that I anticipated. They notice EVERY single thing, on a bag, and the quality and condition you receive does NOT disappoint. Thank you for a wonderful overall experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges