"Product arrived on time and reasonably priced"
"Overall good experience with no issues "
"Reasonable prices and fast delivery "
"I received my hitch quickly and I was able to install it just as the directions described. "
"Hitch as advertised on web site, delivered in five days. Took time on seventh day to install on my F150. Bolted right up per instructions in little time. Almost took as long to find the tool to lower the spare as it did to install hitch and check clearance. Would definitely order factory direct again. Far less hassle than big box stores or retailers that only stock one size fits most products. Top quality experience from ordering online, confirmations of order / ship, tracking notices, product quality, ease / clarity of instructions. Top shelf all the way!"
"Arrived early, took forever to remove protective wrapping. "
"Great price and supper fast shipping"
"I believe in Reese hitches! my family has used them for years and still trusts them over all others, but this last order threw hitch finders has put a sour taste in what we think now. when I got the hitch it was chipped and showing bare metal, which if you are car smart and know anything about metal and paint that ain't going to last long under a vehicle without rusting and eventually spreading to the rest of the hitch thus in turn not lasting very long. so the packaging of the product was not from a professional perspective, it was just wrapped in clear wrap and electrical tape. so again fell short in expectations. with a brand of Reese I would think would take pride in what they make and give to the consumer, but I guess there is nothing that way anymore. Just not at all satisfied with the product received and now thinking about making a change to the other hitches and hopefully better product and standards to their customers. "
"Ordered over phone. Had to call back and change, and worker was very helpful. Would recommend. Delivery was fast."
"Dang hitch is on backorder, not their fault. Just sucks waiting. "
"Great we received the right part
"
"I haven't opened the box but site was easy, informative and very quick delivery. Very, very satisfied. "
"Great- very timely delivery. Would highly recommend you all"
"Very timely turn around on my order to replace my previous snap up bracket handle that I lost."
"Some if the hardware was different. Three of the mounting bolts were coarse threads in was a fine but I had bolts to use. Just if someone didn't have nuts and bolts lying around mounting may have been a little difficult. Still awesome price and service turn around time."
A rep from Reesehitches, reese-hitches, has responded:
“Thank you for the feedback.
As you noted, we are a re-seller for Reese and several other brands. We pride ourselves in providing the best products available in the market regardless of brand.
The packaging we use to ship hitches is more than clear wrap and tape. We also pack the product in a shredded cardboard padding to further protect the hitch. This process is in contrast to many other dealers who simply attach a label to the hitch and ship it bare. In some cases, the shipping companies can destroy even our best attempts to protect our products.
In any case, we would be happy to help you with a return of this product if you are not satisfied.
The Customer Service Team
”