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Product & services pricing
3.94/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.32/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5


Verified
5/5

2024-12-06

Easy to order.

"So far, all I have done is order from the rehab store. I will comment further once the product has arrived."


Rep reply posted 2024-12-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that you found the ordering process easy. Your excitement is contagious, and we can't wait for you to receive your product! Keep us posted on your experience once it arrives – we're here for any questions you might have!”


Verified
5/5

2024-12-05

Finally Found by iem #

"Have been looking by item number and REHAB STORE had it, plus a coupon code at the top of the page! Thank you."

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Rep reply posted 2024-12-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Wow, we're thrilled to hear that you found exactly what you were looking for at Rehab Store! It's great to know our item search and coupon codes made your experience even better. Thank you for your fantastic review! We can't wait to assist you again!”


Verified
5/5

2024-12-05

Gr

"I had a great experience. Thanks "


Rep reply posted 2024-12-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience. Your feedback means the world to us!”


Verified
5/5

2024-12-04

a small zip code glitch

"I had to verify my zip code for some reason, which was the one I previous signed into my order"


Rep reply posted 2024-12-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear you enjoyed your experience with us, even if there was a small hiccup with your zip code. We're always working to improve and your feedback helps us do just that! We appreciate your understanding and look forward to serving you again!”


Verified
5/5

2024-12-04

"no shipping fee ! lowest price found online"

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Rep reply posted 2024-12-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the lowest price online and enjoyed the benefit of free shipping! Your satisfaction means the world to us, and we're excited to continue providing great deals just for you!”


Verified
3/5

2024-12-02

Outrageous shipping!

"Shipping costs to Alaska and Hawaii are ridiculous! We are part of the United States. USPS charges no more to ship here than to Washington or California. Please change your policy. "

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Rep reply posted 2024-12-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for sharing your feedback regarding the shipping costs to Alaska and Hawaii. We understand how frustrating it can be to face higher shipping fees, especially when you're part of the United States. Shipping costs can vary based on multiple factors, including carrier rates and logistics. Your concerns are valid, and we are continuously working to find ways to improve our services and pricing. We appreciate you bringing this to our attention and will certainly pass your feedback along to our shipping team for consideration.”


Verified
5/5

2024-12-03

So easy

"Very informative website. Easy to order"

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Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're thrilled to hear that you found our website easy to navigate and informative! It's wonderful to know that your ordering experience was a breeze. Thank you for your fantastic feedback and for choosing Rehab Store!”


Verified
5/5

2024-12-02

Great products

"I was looking for a reasonably priced knee brace. The one I had before went way up on its price!
I'm purchasing the same brace, and it is less than for what I paid before. Vonn Thank you for your store.
"

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Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found the perfect knee brace at a price that works for you! It's fantastic to know that we could help you save while providing great products. We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-12-01

Child size

"I like the option of having a child size available..... will review once I receive it!"

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Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you appreciate the availability of a child size. We can't wait for you to receive it and look forward to hearing your thoughts once it arrives. Your feedback means the world to us!”


Verified
5/5

2024-11-30

Life saving for people with Parkinson’s

"I’m the girlfriend of 24+ years and caregiver to the last man I’ll ever truly love!"

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Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your heartfelt review! We are thrilled to hear that our products have made a positive impact in your lives. It’s truly inspiring to know that we can support you and your loved one during this journey. Your dedication and love shine through your words, and we feel honored to be a part of your story. Thank you for trusting us!”


Verified
5/5

2024-11-25

Quick and easy

"Found what I needed immediately. Good efficient site!"

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Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're thrilled to hear that you had a quick and easy experience finding what you needed! Thank you for your kind words about our site being efficient. We strive to make shopping as seamless as possible for our customers, and it’s wonderful to know we hit the mark for you!”


Verified
5/5

2024-11-23

You had what I needed!

"I needed self adhesive pads for my Wellness Pro Plus and this was the only site I could find them."


Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed with us! It's always our goal to provide the right products to our customers, and we're so glad the self-adhesive pads for your Wellness Pro Plus were available here. We appreciate your support and can't wait to help you again in the future!”


Verified
2/5

2024-10-30

Product Number

"Would have preferred that each product number would have been with the reacher.placed order 10/30/2024 today is 11/22/2024 order not delivered"


Rep reply posted 2024-11-06
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your feedback. I understand how frustrating it can be not to have the product numbers included with the reacher. This information can be very helpful for ensuring you have the right item and for any future purchases. We appreciate your input and will definitely pass it along to our product team for consideration. If you have any other questions or need assistance, please let us know.”


Verified
4/5

2024-11-08

first review

"Good prices. Good variety of products."

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Rep reply posted 2024-11-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We're thrilled to hear that you found our prices and product variety to your liking! Your feedback means so much to us, and we're always looking to improve and expand our offerings. Thank you for taking the time to share your experience!”


Verified
5/5

2024-11-19

Found what we needed

"We found what we were looking for"

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Rep reply posted 2024-12-03
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed at Rehab Store. Your satisfaction means the world to us, and we can't wait to assist you again in the future!”