"first time buyer. The site was easy to use and fast to complete
However, the day after I purchased the item, Rehab sent me a message saying it could be up to 10 days before my order was processed. Not a fuzzy feeling for a first time buyer."
"A little dicey, but worked ok"
“Thank you so much for your feedback! We're thrilled to hear that you found our service efficient. We appreciate your honesty about the experience and are always looking for ways to improve. Your input helps us enhance our offerings, and we can't wait to serve you even better next time!”
"Our chiropractor sold us one exactly like this. We needed another one and I found it on this website."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you loved the pillow enough to make a second purchase. It's great to know that we could provide you with a product that matches what your chiropractor recommended. We truly appreciate your support and can't wait to assist you again in the future!”
"Can you get it here by 5 November? Hope so."
“Thank you for your review! We're thrilled to hear you're interested in our products! We understand how important it is for you to receive your order by November 5th, and we're here to help make that happen. As per your request we had canceled the order and we will refund your money”
"My long term longer reacher broke today, but I was able to find a great replacement via this order."
“We're thrilled to hear that you had such an efficient experience with us! It's always a bummer when something breaks, but we're delighted you found a great replacement. Thank you for sharing your positive feedback!”
"I've been using the core pillow for years and still love it. Finally it is time to replace it for a new one. They have redesigned the pillow with interchangeable cores, which I hope will give me the same experience of a well supported cervical spine."
“Thank you for your amazing review! We’re thrilled to hear that you’ve been enjoying the core pillow for years and that it has provided you with the support you need. The new interchangeable cores are designed to enhance your experience even further, and we can't wait for you to try it out! Your satisfaction means the world to us, and we’re here to support you every step of the way!”
"The product never arrived as site said, and I had waited a few weeks before finally I gave up and asked for cancellation even I was sufferring with pain. After asking for cancellation, I am STILL waitng for the refund for it, and it past 2 months already! Terrible horrible company!!!"
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our shop easy to use and enjoyed the discounts and free shipping. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"used these before and helped so trying again"
“We're thrilled to hear you're back using our products to help with your hand! Thank you for sharing your experience with us. We're excited that our items have been beneficial to you in the past, and we hope they continue to provide the support you need. Your feedback means a lot, and we appreciate you choosing Rehab Store again!”
"Great products. great prices fast shipping"
“We’re absolutely thrilled to hear you’re enjoying our products! Thank you so much for your wonderful review! It’s fantastic to know that our great prices and fast shipping have made your experience a positive one. We can’t wait to serve you again!”
"A good experience! I recommend them."
“Thank you for your amazing review! We're thrilled to hear that you had a good experience with us! Your recommendation means the world to us, and we appreciate your support. If there's anything else we can help you with, just let us know!”
"hopefully this one will fit"
“Thank you for sharing your feedback with us. We understand that finding the right fit can be challenging, especially for wider feet. If you have any questions about sizing or would like assistance in selecting a product that may work better for you, please don't hesitate to reach out. We're here to help ensure you find the right fit!”
"I was hoping to take advantage of the 10% discount offered when I logged on, but I did not find a code in my email, nor did I see it automatically show up in the final purchase step."
“Thank you for your feedback! We're thrilled to hear you chose us for your purchase! It sounds like there might have been a little hiccup with the discount code. We want to ensure you get the best deals possible! Please reach out to our customer support team, and we'll be happy to help you find that discount and make your experience even better. We appreciate your support and can't wait to serve you again!”
"I appreciate no prescription required. Whatever would anyone do with a nebulizer machine that wasn't aerosol treatments? If not filling through insurance, there's no reason for a script. But most companies require one regardless. That's just an unnecessary hassle for clients. Thank you for not causing needless extra stress."
“Thank you so much for your fantastic review! We’re thrilled to hear that our no prescription policy has made your experience hassle-free. We absolutely agree that unnecessary barriers shouldn't stand in the way of getting the products you need. Your appreciation means the world to us, and we’re committed to keeping things simple and stress-free for our customers!”
"The payment sight lacked clarity. In particular, you automatically ask for a cell phone number, without making it abundantly clear that I can enter my home phone number instead. My cell phone number changed a long time ago, but your records still have it, and as a result, the order does not go thru. It took considerable time before I realized that the system would accept my home phone number and then the order went thru. My cell phone number changed because I dealt with a different phone company."
"Great product, best probiotic I have found for myself. I do feel the difference"
“Thank you so much for your fantastic review! We're thrilled to hear that you've found our probiotic to be the best for you and that you're feeling the difference! Your satisfaction means the world to us, and we appreciate you sharing your experience. Keep enjoying the benefits!”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Thank you so much for your feedback! We're thrilled to hear you found our site easy to use and fast for your purchase. We understand that the processing time can be a bit concerning for first-time buyers, and we appreciate your patience. Your experience means a lot to us, and we're constantly working to improve our services. We're excited to have you as a customer and hope to make your next experience even better!”