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Product & services pricing
3.95/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.29/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
3/5

2024-01-11

"I tried to complete the order, but when I go into Payment it would freeze. I went to look at others, but couldn’t find what I wanted. Thank goodness I got your email."

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Verified
5/5

2024-01-17

Full selection of Therapy Clays

"Covers all 6 strengths (colors) and each has much better volumn content (6 oz) that the consumer competitors"

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Rep reply posted 2024-01-18
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-01-11

Checkout so fast

"Knew what I wanted. Searched it, checked out."

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Rep reply posted 2024-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-01-16

"I had trouble checkingout."


Verified
5/5

2024-01-15

400

"I has been baying this bags for over 25 years"


Rep reply posted 2024-01-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-01-14

Not enough info on the product

"I hope I am buying the right product but I am just guessing since there was no picture. In that case, I hope you have a good return policy."


Verified
4/5

2024-01-13

"Would have liked a confirmation email for order placed. Perhaps it will arrive later?"


Verified
5/5

2024-01-13

Save Thumbs

"Always have what I need for my CTD,
"


Rep reply posted 2024-01-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-13

"Found what I needed, compared products, made a decision, checked out. Doesn't get much easier."

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Rep reply posted 2024-01-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your valuable feedback! We truly appreciate your input and are constantly working to improve our website for a more seamless shopping experience. Your satisfaction is our top priority, and we are committed to making our website more user-friendly. We hope to serve you again soon and provide an even better shopping experience. Thank you for choosing Rehab Store!”


Verified
5/5

2024-01-12

Wide variety of braces and supports

"Was able to find the right walking boot. Tons of sizes and different makers"

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Rep reply posted 2024-01-13
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-11

Chiropractor endorsed

"Easy websites to navigate "


Rep reply posted 2024-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate.
We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-01-11

"Shopping online was easy. My doctor recommended this product. Rehab store had the bst price."

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Rep reply posted 2024-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our prices and shipping options. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-01-11

Need a grab and go; well, here is one for you at a very reasonable price.

"i love the fact that you have a rating on the same day of ordering and just having the ability to order a grabber, instead of coming into the store, is a plus for me at age eighty four. Thank you and Happy New Year!"

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Rep reply posted 2024-01-12
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
1/5

2024-01-10

"I could not set up an account"


Verified
3/5

2024-01-08

Technical problems

"Glitchy on creating an account"


Rep reply posted 2024-01-11
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We apologize for any inconvenience you experienced while setting up an account with us.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
For any other concerns or suggestions, please reach out to our customer support at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs. ”