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Product & services pricing
3.92/5
Chance of future purchase:
4.11/5
Shipping & packaging:
0.27/5
Customer service:
3.40/5
Return/Replacement policy:
2.19/5

Verified
3/5

2023-02-15

first time

"I'll wait till I see how you handle this initial purchase

Thanks
"


Rep reply posted 2023-02-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we hope to meet your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
4/5

2023-02-14

Wow

"Here's hoping this is exactly what I need! "

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Rep reply posted 2023-02-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
1/5

2023-02-12

Promising free shipping if spend over $50.00 dollars! which I did!!

"I'm not very happy unhappy about your service your website said i would get free shipping i did not receive it with my order very upset at the moment. don't put it in bold lettering about free shipping if not going to receive it!! And it won't let me send my option on this matter.it's not funny but you will not let my option go though you are making me very upset with you all!!!"

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Rep reply posted 2023-02-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.

Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of the shipping process.

We do run promotions every few weeks for reduced-price shipping. It may fluctuate for certain products and locations. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-02-12

Happy

"Easy web site to order from."


Rep reply posted 2023-02-21
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
3/5

2023-01-20

My order

"I was pleased with the products but it took forever to get it "

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Rep reply posted 2023-02-01
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,
Thank you for placing your order with us!

You will get a shipment confirmation email as soon as your order ships. Orders containing more than one item may ship from more than one warehouse, in which case you will receive another notification when they ship. You can review and track your order online by visiting the My Account page. At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

Thank you again,
Team Rehab Store”


Verified
1/5

2023-02-10

Still have not received my product

"I ordered my product over a week ago. I called up 2 days ago to find out when my product will be shipped. They told me they will send me an update within 24 hours.

The email that I received said they have emailed their vendor but don’t know when it will be shipped. It is now 48 hours later and I still don’t know when my product will be shipped to me let alone arrive. At this point in time I am going to cancel my order get something comparable through Amazon and get it tomorrow. I know it is tough competing with Amazon next day shipping, but having me pay for shipping and having 8 days pass and I still don’t know when my product will be shipped is not acceptable
"


Rep reply posted 2023-02-16
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello David,

Thank you for your recent order with Rehab Store!

We apologize for the delay caused. Your order has already been shipped.
You can track your order with the tracking id and link below.
Tracking#: 628943921683 (Arriving on Feb 17, 2023 (Fri))
Via: FedEx

Further, we have refunded the standard shipping charges back to your account.

For any questions or concerns, please feel free to email us or call us at 866-316-0162 (MON-FRI 8 AM - 8 PM EST).

Thank you!  
Team Rehab Store
"Making Health & Wellness Accessible"


Verified
5/5

2023-02-10

Easy order

"Easy to order and good prices"

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Rep reply posted 2023-02-21
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
2/5

2023-02-09

Disappointed

"I didn't get the 7% off I was told I would."

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Rep reply posted 2023-02-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience and regret that the coupon code did not work for you.

Could you please provide the name of the coupon code. You can revert back to us at customercare@hpfy.com and we will be able to assist you better.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,

Team Rehab Store”


Verified
5/5

2023-02-09

old man of the cpae

"I have one of these and it is great for a very compromised ankle, bone on bone."


Rep reply posted 2023-02-09
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance, and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
4/5

2023-02-08

Easy shopping

"Need a wider verity of products!"

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Rep reply posted 2023-02-09
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.

We have used your feedback to update the product catalog. We constantly strive to provide our customers with detailed product information and options to enable them to make informed shopping decisions.

We are thankful for customers like you who take the time to share their feedback that can help us improve our catalog.

If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.

At Rehab Store, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
5/5

2023-02-08

Not a pain in the Neck!

"Best price. Ordering was easy."


Rep reply posted 2023-02-09
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance, and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store”


Verified
4/5

2023-02-08

Ordered SI Brace

"Lots of braces to chose from, fair enough (mid-range) pricing, easy website to traverse. SMW"


Rep reply posted 2023-02-09
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-02-08

1st purchase

"went well, since friend helped"

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Verified
5/5

2023-02-07

"I have no problem searching for my Nebulizer equipment"


Rep reply posted 2023-02-21
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Rehab Store


Verified
5/5

2023-02-07

nice selection

"good prices!! easy to order"

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Rep reply posted 2023-02-21
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Rehab Store