"It was a good and easy shopping experience "
"Easy to order. Good product availability."
"1st order price isn't bad shipping is a little high compared to other companies with similar products."
"I put n the codes for 7% off and it said invalid. Gave me two different codes to use and neither was valid. This is my first time buying from you. "
"Had trouble with the website when submitting order but it finally went through. "
"We were given a list of items to get for after my husband’s surgery. Was able to get everything at one time, on one site. Thank you!"
"looking forward to receiving my order of these much needed products!"
"The process has been Seamless "
"I would like to see more information on the product like Amazon does. "
"Best price on braces and replacement inserts."
"Products easy to find, & prices not bad. Will try for order in future, & order other products. Thanks!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"the website is easy to use and there are so many items to fit your need. You can use your FSA card on some items. I found exactly what I needed for my mom after a fall fractured her shoulder and hip. This will make her recovery so much easier."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"My experience was very good."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope you will continue to trust us for all your health and wellness product needs.
Thank you again,
Team Rehab Store
”
"iRRITATED THAT EVERY TIME i RETURNRD TO SHOPPING, ILOST THE PAGE I WAS ORDERING FROM.."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Rehab Store”
"On the date i expected a post surgical brace to arrive, I received an email saying the ETA was unknown. When I spoke to the company rep he could not give me a ship date. For surgical products, patients depend upon delivery dates. It is irresponsible at best to represent amd sell expedited delivery of a product you don't have in stock. I would never use this seller again."
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”