"So far excellent and easy!! If I get my order in a week…. Or 2 YOULL JUST BE AWARDED 5 stars!"
"A little disappointed with the almost $10.00 shipping almost as much as the socks
After paying almost $10.00 for shipping I get an email that my product is going to be delayed due to shipping issues . I must say I will find a company that makes these or similar to it for my 90 year old mother"
"Good price and what I wanted. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Was very easy to find the right one and now I hope that one it arrives that it fits great ,hopefully. This site was easy to navigate, easy to find what I wanted and I had no problem Will check out. Well set up. "
"Easily able to use site and order"
"First time ordering. Products seem extremely high costs. Hope they are worth it. "
"It was a easy ordering process."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"The email I got from you offered free shipping code RFPF22. When I went to the payment page for my item, it refused the free shipping code and apparently charge me for it. Not good!"
"Just let me order, if I don't remember password just let
me sign in as a guest, very frustrating."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Wish there was a deal for shipping. Found exactly what I was looking for. "
"Ordering was easy. Hope delivery and device itself are as satisfactory. "
"Excellent product information."
"Needed to replace a headpointer for a gentleman with cerebral palsy. As his occupational therapist, I taught him keyboarding using this headpointer 35-40 years ago. He is now 50 years old and needed a replacement. He wanted the exact same headpointer (that he has used for decades and did not think he could adjust to another model/type.) I was sure I would not be able to find the model he wanted but REHAB Store had it. We are elated!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"very easy to locate as well as purchase."
"Great produce....somewhat fair prices for a new small business owner"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced-price shipping. It may fluctuate for certain products and locations. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”