"Easy to navigate site! Nice assortment!"
"Not difficult a. Difficult process "
"I am glad you had the brace my mom's therapist specifically wanted her to have, and that even though it cost me, you can get it here relatively fast. On the other hand, the reason for the 4 stars, the 7% discount code you gave me did not work! It was REHINIVITE"
"Found through google search and your pricing is terrific. I haven't received the merchandise as yet but the shopping experience was great. Easy to find what I wanted and ordering was very easy."
"Oredring was easy. Not sure if my HSA will be accepted. Will wait and see."
"I struggled to place an order and had given up twice before one finally processed. I actually fell asleep after 20 minutes waiting for the site to process my payment. The message to not go back or close the screen was so interesting. The cart kept saying I had nothing in it, although there were items in it. Too many glitches to list here. I hope I get my order soon. I was never able to determine when to expect arrival."
"This same product was $20 more on Amazon"
"Very straightforward site. Love a very old mo9 oder eliminator that I found hidden in a overnight bag. Figured it was time to buy again. Prices were good too."
"Helped place order over the call. Very helpful"
"I have been looking for a supportive pillow and loved all of the options on the website. The pillow options had great, detailed information, size charts, videos and more. I feel more confident purchasing my pillow and trust that I'm going to get something I am looking for than any other website I've used to purchase a pillow. "
"Needed for upcoming surgery to reconstruct arch. Didn’t want ice pack to wrap completely around lower leg above ankle. Appreciate the Velcro closures rather than full ice wrap. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance, and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"I was hoping for free shipping on this expensive item."
“Hello,
Thank you for taking the time to share your valuable feedback we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location, and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of the shipping process.
We do run promotions every few weeks for reduced-price shipping. It may fluctuate for certain products and locations. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I had a problem getting my information in!! I never had that much trouble before"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"I can get it in a timely fashion"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"NOT ENOUGH 24-26" GRABBERS WAS HARD TO FIND WHAT WOULD WORK."
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
You will get a shipment confirmation email as soon as your order ships. Orders containing more than one item may ship from more than one warehouse, in which case you will receive another notification when they ship. You can review and track your order online by visiting the My Account page. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
Thank you again,
Team HPFY”