"Easily found the item that I wanted."
"It was okay. Shipping is a little pricey. Other than that; it was good!"
"Why should the thumb brace I hav ordered for several years jumped so high in price. "
"nothing more to say but holding me hostage for more words is annoying"
"Was easy to shop and a variety of items "
"found exactly what i needed"
"Pain signing up. email address 3x! password 3x Wondering if something wrong with system. once in easy peasy "
"It would be better if you would explain what to measure to order the correct size. "
“Hello ,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make an informed shopping decision.
If you face any such issue in future, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"My physical therapist noticed my left thumb while treating me for a different ailment and recommended your glove."
"Annoying that everything appeared to work until it was time to Place Order. Had to switch from Safari to Google to complete order. Many people won't take the time to diagnose your website problems - it is costing you money."
"placed an order it came in really quick"
"I'm concerned about your no return policy. What if it doesn't fit my toilet seat or in my bath tub? "
"Ordered snorkel lids for mugs"
"nice site to shop for necessary items"
"First time purchase of otc braces, so will be interesting to test them."
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”