"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Great company to deal with."
" These people were very customer service oriented and responded to every inquiry. They Actually had the product that I requested after two other vendors did not even though advertised in stock. This company is a great one to deal with. The product was delivered as requested and correct product ahead of delivery anticipated schedule. Thumbs up."
"This Echo 2511t 12” is so lightweight it is perfect from Florida palm trees. The lighter the chain saw the more expensive it is. Majority of chain saw use to is for smaller cutting anyway. Maybe my wife will want to use it? Uhmmm............"
"Worked great. Did what they were got for."
"Ordered handle springs for my Toro Zero Turn mower. They got them shipped fast so I can get back to cutting my grass. Great price, fast shipping, great customer service."
"Great place to do business with."
"My order with Replacement Commercial Parts Warehouse (RCPW) totaled just $12 in cost (with "free shipping") for four (4) spool retainer caps for a Toro 48 V line trimmer. The caps arrived two days later, but unfortunately were slightly too large for the trimmer model and despite the fact that the invoice enclosed with the shipment showed the correct part number. A phone call to RCPW quickly resolved the matter: The service representative immediately checked the inventories of correct and incorrect parts, respectively, and discovered that the warehouse had 4 more of the correct part in stock than shown in the computer record and 4 less of the incorrect part! The two different parts were in adjacent bins and the incorrect part had been mistakenly withdrawn to fill my order. The service representative said he would have the correct parts shipped out immediately...….they arrived one day later via FedEx, undoubtedly at a shipment cost greater than the value of the order itself. Incredible service that was above and beyond the call of duty. I will not have to think twice about where to obtain replacement parts for yard equipment next time! The only downside was the fact that I no longer had an excuse to not whack weeds that hot weekend!
Fred Baker
Charleston, SC
7-22-2019 "
"Wow, what quick turnaround service. I mailed my chains off on a Monday and I had them back on Saturday. I haven't had a chance even to use them yet, but from the looks of them, they are extremely sharp. Sadly I wont get to use them for another couple of weeks but I feel confident they will perform wonderfully. "
"They didn’t have a belt that I needed snd the grease cap was on back order so I canceled the order as I couldn’t wait on it for 2-4 weeks. Very responsive in canceling and refunding money though. "
"For one third of the price of new set of wheels and fast shipping! I'm a happy coustumer, will buy again from this company."
"Don’t advertise you have the parts when you don’t "
"I found it really hard to find a replacement part for my 'old weed-wacker'. I got it from RCPW . Now those weeds are TOAST!"
"Delivery was fast
But the parts tore very fast
"
"They didn't have the that I need it email me back good respons that my item was delay do I cancelled company excellent customer service"
"Why would you sell a part, have me pay for it and then not have it? Verify that you have what you are going to sell please."