"No sooner than when I got off the computer seemed like the parts were at the door and everything fit perfectly."
"Part I ordered arrived on time and was packaged well.
This company also had the best price on the web.
"
"Very fast response and shipping; part was well packaged. I will look to them again when I need appliance parts in the future. Thank you!"
"Been waiting for 3 weeks for my part and it's still not here for now on using a different company you said it will take 2 weeks to order and 3 to 5 days to ship need that part now"
"I spoke to Nate and he was a true asset to trouble shoot and purchase the proper part."
"I haven't received the parts yet and your site says "Awaiting Parts from Warehouse" beside Order status. "
“Hi Frederick,
I apologize for the inconvenience that your order has not yet been released. We are experiencing some serious supply issues with one of our major vendors, Stens. I am contacting you directly via email as we can change this blade over to the OEM blade at no additional cost and get this out ASAP for you, but I need your approval first.
Sincerely,
Nate H.
”
"I received what I ordered and the goods were fine."
"The part I ordered was exactly what I needed. Fast shipping.
We are so happy!"
"good, price was right, got in good time."
"Wish I had known about RCPW earlier since this has turned out as one of the best shopping experiences i’ve had. I was concerned since there were a couple of poor reviews but after investigating more i placed my orfer for a ECO hedge trimmer. What a pleasant surprise when their tracking alerted me that my purchase would only take 2 days to be delivered. I highly recommend RCPW and would not hesitate to order from them again."
"On time exactly what I needed. Thank you"
"Ordered a mower cable, free shipping, good updates on status, part fit perfectly. "
"The gentleman spoke with was very knowledgeable, courteous, and helpful. I give a "
"Great selection, terrific web ui, competitive prices and fast free shipping. THANK YOU."
"I got the part just fine and it fit perfectly. I placed the order late Thursday the 17th, and it was at the post office on Monday the 21st. From then it took 5 days to make it from Ohio to Wisconsin. When I ordered it online it said that the part was in stock, but then a day later my order status said it was "waiting on parts from the warehouse." That's my only real gripe here. My wheel hub was cracked (somebody pulled into the garage too far and hit the mower) and the wheel finally fell off three days before the replacement arrived. The epoxy was drying when my order showed up on the porch.
One thing that the website did not tell me was that this part would fit my Ryobi even though it was listed as Homelite. Home Depot sells this under the Ryobi name, so even though the model number was an exact match, I was still worried that it might not be right. The online drawings gave me a good indication that this was the right part. I suppose I could have called to verify. Might be a good idea to update the website to include the Ryobi name since Home Depot sells it under that. You might be losing sales due to the name not being there."
"This 266-H was purchased in 1995 & has close to 800 working hours. No major issues until I lost a steering link-arm.
Ordered both sides on line no hassle & the proper parts were at my door much sooner than expected & more
reasonably priced than the competition. Installed them today & I'm back in business.
Next time the "OLD HORSE" needs help, I'll be coming to you for parts!!
Thanks, Phil"
A rep from Replacement Commercial Pa, RCPW.COM, has responded:
“Hi Jesse,
We received your order on the afternoon of 5/10 and contacted you on 5/11 to let you know that the Toro part you ordered was on factory backorder with no updated ETA. We received a response from you on 5/14 that you wished to have the order canceled so your order was canceled and your credit card was never charged.
Sincerely,
Nate
RCPW”