"I needed oxygen sensors for my 1997 Toyota 4runner. I live in Canada and when my mechanic told me what they wanted for them I told him I wanted to shop around. I went to many Canadian online sites and they were asking almost as much as my mechanic had quoted me. I then found your site. It was very easy to use. I placed my order very late on a Monday evening and I had my parts at 9 am on Thursday. Your prices were excellent! In fact I got both sensors for less than one cost here. I will not hesitate to use your service again. Thanks very much!"
"Generally buying parts through Rock Auto is great. Their service is good, their prices are good and if they have wholesaler closeout on a part, the price is great. I will continue to use them in the future, probably often. A negative is that in some cases - not always, but too frequent it seems to me - shipping is charged twice when buying two of the same part. The parts can be lightweight, like brake hoses (< 2 lbs), so weight does not trigger it. I have ordered two heavy parts, like calipers (12 lbs) and the shipping is half of what it is for two of the same part number on brake hoses. I have not been satisfied with the explanations I have received for this. Someone in the chain is charging shipping on the second part when there isn't any. "
"Great service, great selection. Love that it shows how many different points the order was coming from and allowed me to change my choices to get everything from one location and save on the shipping. Great site!"
"Rockauto always has the best prices on the net for car parts. Their shipping is very quick too. I ordered a part on 9/19 hoping that I would have it before the weekend and I got it on 9/21 (Friday). Very happy with this company."
"This is one of my favorite stores. excellent. "
"Rock Auto's web site is easy to navigate and I especially like being offered multiple choices with regard to brand and grade for each specific part. I don't like to buy from unknown parts manufacturers whose quality is unknown or poor so Rock Auto's selection of quality brand parts that I'm familiar with is awesome. Even with the shipping charges, their pricing beat my local sources by a substantial margin. All items in my order were exactly as expected and arrived in good condition. This was my first experience with Rock Auto and I will put them at the top of my list for all my future parts needs."
"Order went smoothly, pricing was great and the core return was easy. Definitely will do business with them again."
"BEST PRICES FOUND AFTER LOTS OF RESEARCH AND CORDIAL RESPONSIVE CUSTOMER SERVICE. WHO COULD ASK FOR MORE?"
"This is the Car Owners best keep secret! If your buy standard car parts for your car anywhere else your doing your self and injustice! The prices are great, the delivery is Quick and secure, and the parts are always to spec! Simpily the best OEM part dealer online!"
"Long time Rock Auto customer here. When I first started using them, they were the best price anywhere for pretty much anything. These days, not so much. I now have to do a lot of comparison shopping, because they are good on some things and high on others. That, coupled with shipping costs makes it hard to justify ordering online sometimes, as my local AutoZone can nearly match the pricing, local sales tax and all...
Out of all of the orders I have ever placed with Rock Auto, they have only ever sent an incorrect part one time, on the current order which I am reviewing. I ordered several different bearings, races, and seals, and one of the bearings, while being marked correctly on the box, contained an incorrect bearing inside. Since it was just one, and the cost of returning it would have been as much as the part cost, I simply ate it and purchased another one locally. Since I'm routinely handed the wrong parts at my local auto parts store, I don't consider this one-time issue to be the norm for Rock Auto, and I will definitely use them again in the future."
"have been using rock auto for several months now and made numerous purchases never had any problems and the prices are outstanding would recommend them to anyone needing a good place to get parts from"
"I love Rockauto.com-anytime I have ordered parts they always sent the correct item and ship it very quick. They send emails to let you know what is going on and their prices are better than any dealership out there--guaranteed.
They are awesome!"
"I can't find the invoice but on both of my purchases, parts were at my door in 2 days , packaged well and the RIGHT parts. I will be using them again soon."
"RockAuto is by far the most efficient and user friendly web site I have ever used. I have restored a number of classic automobiles requiring a lot of hard to find auto parts and have used a multitude of parts suppliers, none of which come close to RockAuto. Their prices were so much lower than their competitors that I personnaly called the customer service rep to verify that the low prices were correct. I received a quality delivery in just 3 business days. I will continue to use and recommend the RockAuto Parts web site. . . R. Walker"
"A++++ Received parts 4 working days after order. Parts were exactly as described. Great prices and one of the best search engines for OEM automotive parts. Have placed other orders in the past and will place orders in the future.
This is a great company with a focus, an easy place to shop for OEM parts at an awesome price.
Thanks
Morgan Thompson"