"Be careful when ordering here. The part I was looking for was listed but not the right part. The picture posted online for the part was a generic one and I asked when ordering if it was the correct part (stabilizer link hardware for a 1991 landcruiser) and was told it was. The part arrived and was not the right part. The customer service was correct in crediting me for the part without having to return it but I lost more in shipping costs than the parts cost. "

"I recieve the product on time and its exactly what I paid for. Even though its a product that takes some abuse, Rockauto still took the time tomake sure that the product was packed properly. I will continue to use them for my large purchases."

"They ship fast and there have been no screw ups on orders. The only thing bad is the shipping price is horrible. By the time I add shipping it sometimes doubles my price. If I can buy parts cheaper elsewhere I always look at other places first which I've been doing more often. As often as I do business with them I expected more coupons or discounts with long expiration dates. Most coupons are only good for a month or less. I don't buy parts for my cars every month."

"I have always found RockAuto to have fast delivery and Excellent Customer Service."

"Got the parts in great shape- MOST importantly the order was totally ACCURATE. I have ordered more parts and will continue to recommend RockAuto.com to my friends!
-JR Spencer"

"Great prices, fast shipping, easy to return parts if there are issues. Great place to deal with!!"

"Ordering from the Rockauto.com website was simple, and our order shipped out within a few days. I will definitely order from Rockauto again, and I would also highly recommend them to my friends."

"This is my 3rd order from Rockauto. They have great prices and ship very quickly. It is so easy to find the part you need. The only reason I will ever go to the local auto parts store is to get a part in an emergency. If I can wait a few days for the part, I'm ordering from Rockauto every time!"

"Great - every which way - service ,price ,costumer support ... .No doubts my next need ( order) - will be with RockAuto.com again - 100%
Thank you "

"The reason I'm writing this review is because of the prices of the parts I order was very reasonable, and the people at Rock Auto are very helpful and very friendly. If I need any parts for my vechicles I know were to order. Rock Auto is the best and I will always be one of there loyal customer. Thumbs up you guys. "

"I purchased a catalytic converter for my Ford Explorer. It was of poor quality and missing critical parts. I had to return it. Rock Auto accepted the return without difficulty but I was still out almost $40 in delivery and return shipping. In the past I have been happy with the prices, selection, service and quality of Rock Auto. However two of my last 3 orders have contained parts that were some combination of damaged, very poor quality, or missing pieces. This is a disturbing trend. Admittedly the same thing has happened to me at AutoZone. I think it's a problem of all the manufacturers going to the cheapest Chinese contract fab shops they can find. However at AutoZone I don't wind up with nothing after paying $20 to $40 in shipping - I just bring it back to the store. I would like to continue doing business with Rock Auto and I hope they work with their suppliers to improve the quality of the products."

"ordered a engine mount for my civic, i was impressed by the fast shipping and how well they kept in contact with me during the entire process.

also. rockauto offered this mount at half the price, that ANYWHERE else offered it. "

"Great place to do business with. always processing orders fast."

"I recently ordered from rock auto and was very happy about what I recieved. It came extremely fast within about 2-3 days and I did not pay extra for faster shipping, and my part was of great quality for about 20 dollars cheaper than an auto store, even with shipping cost. I will definatley buy from this site again!"

"Great prices and EXTREMELY fast shipping. This will be the first place I look for parts in the future."