"Requested an items not on the drop down list. This was created in minutes for me to place my order"
"I ordered a t shirt a a couple weeks ago and I was able to pick a shipping option that let it come in from 1-5 days without being too costly and I was very happy. I am not ordering sweatshirts for my parents and I had to pay 13 dollars for shipping for priority shipping because it would not let me choose any other option besides pick up. I don't appreciate having to pay that much when I didn't want that option and it wouldn't let me choose anything else. "
"When you choose a logo with, say, red lettering, it appears with blue lettering (on a gray tank). You don't know what you're buying. "
“Thanks for your recent order! When choosing a logo, the color changes depending on the color of the item you choose. The system is set up to choose what looks best on that color item. Once you make the choice, the way the large picture of your item is with the logo on it is exactly the way you will receive it. I hope this helps you for future orders. I know you are going to love your Kings gear! Go Knights!
”
"Take Apple Pay please that would make check out easier "
"Very hard to reach anyone by phone. Should offer free shipping. Items are priced high."
"Great customer service. Management should give the employees a 25% raise."
"Wonderful selection and great products from rockitwear"
"Loved the selections & that I didn't have to select the specific team. This way I can support them all"
"I received my first order today and it was a crop top. Now I need to figure out how to return for refund. "
"Love this brand! Support local. Excellent product"
"Found my high school gear excited "
"Brian was amazing to work with. I did spend over three hours trying to place order on my own and it disappeared - very frustrating, but Brian made it all good!!!"
"Experience was ok up to survey & review "
"Hopefully I'll have a De Pere RedBirds State Championship T-Shirt and Sweatshirt on the way next week. GO RED BIRDS! You have Great Fans in De Pere for The Red Birds."
"I wouldn't recommend website ever "
A rep from Rokkitwear, HeatherRokkitwear, has responded:
“Thank you for your recent order. The shipping costs are determined by the USPS. The reason you only had the option of priority shipping with two sweatshirts is because anything weighing one pound or more must now go priority mail, not standard. That is USPS rules not ours. That is the reason for the difference in shipping costs. If you have any other questions, please feel free to reach out. ”