"Do not buy from this company! I ordered an item using my paypal account. As soon as it went through and I saw the confirmation email I realized that my paypal had my old address. I contacted RoseGal 1 minute after my purchase to change the address to my current address and they would not help me. This is the response I got:

"Dear XXxx,,

Thanks for placing an order with Rosegal.

We have shipped your order out. We can not change the address for you.

Please note that the delivery time are only as a reference.

The specific shipping time also be affected due to adverse weather or other unexpected reasons.

We apologize for any inconvenience. Thank you for your continued patience and kind understanding.

Best regard,
Maria

Rosegal Customer Service
http://www.rosegal.com"






"

"I ordered a long black dress that was a "one size fits all". The dress online was beautiful and it was classy to wear out for my four year anniversary. I normally wear a size 6, sometimes a 4 (depending on the company). I looked at the sizing chart and I trusted my instincts to order the dress. I paid for slightly faster shipping than the normal one, and the dress came earlier that week of my anniversary. It fit perfectly and my fiance loved the dress as well! I plan on wearing it again in two weeks for another event. The price I paid for the dress was excellent and I will be shopping there again. Thank you Rosegal! "

"Fantastic shopping experience! Have bought many tops that are great for work and I always get compliments on them! Excellent prices ????"

"Ordered two "coats". Received one of the items today and it is a cheaply made sweatshirt that does not at ALL resemble the picture used to describe the item on this site. The other "coat" I ordered was simply not included in the shipment. I have placed a dispute claim with paypal and opened a ticket with Rosegal customer service, although i would be surprised to get any resolution based on the reviews I've now read. I would like a full refund. This site uses fraudulent advertising by sending you items that are completely different than what is depicted. This is my second such encounter with this company, first time i ordered 3 dresses and all were not at all as advertised. The problem is that they make the refund process complicated (on purpose no doubt) and being responsible to for the refund shipment to China makes it even worth it to cover the return. No doubt this is a SCAM. Buyer beware"

"I recently purchased two items of jewelry from Rose Gal, and I'm very happy with my decision. The cost is unparalleled, and the items were good quality. I feel like I have found a company to purchase quality products from at a low price. Although I was unsure about my purchase initially because the shipping process was so slow and they did not offer any tracking, all of my concerns went away when I received my products and saw that they were good quality. I have already purchased three gifts from Rose Gal and cannot wait to give them for Christmas!"

"I have bought a warm jacket from Rose Gal and I am so thankful I did so. It is very soft, warm! This is a great place to buy clothes. They have very decent prices and very good quality goods! I do recommend a lot! "

"The sweater is made of high quality and soft materials and the Xl is a little snug for someone with a 34DDD bra size and the sleeves and sweater are abit short but very stylish. If you follow the size chart it will fit you well!! 10/10 would buy again.

Also when I had to return a previous item that was not this order it was excellent service :) "

"I've order two items: Casual Color Block Grid Printed Long Sleeve Hoodie For Women and Women's Pure Color Pants Long Loose Small Leg Opening Trouser. Rose Gal shipped it two days after I order it and it came really fast. Items were as described. I'm really satisfied with items and communication with support center. Will definitely order again!"

"I had delivered a beautiful red with white pokadots dress. Absolutely beautiful dress. I have received nothing but compliments on. Will and have ordered from them again."

"I bought a jacket from Rosegal. It was very pretty and the fit was perfect. Received a lot of good comments from friends. Thank you Rosegal!"

"This is a GREAT place to shop. I Love every item so far that I have received. The prices are great plus free shipping is a bonus. I have gotten some very unique jewelry pieces from here and I am impressed with the quality especially for the price. I just placed a second order and I can't wait to receive it already!! Thanks RoseGal!!"

"all my products arrived, really good quality!!! cant wait to shop more items"

"I was a little wary at ordering from this site at first--I wasn't sure how the items would fit. I ordered just one dress to start with, and went from there. It fit perfectly and I got compliments on it all day long...I love it! I ordered a skirt after having success with the dress and it was great quality and also a great fit. I wear a medium in US sizes and ordered the same from this site. I had a question for customer service and they replied to me within 24 hours. Shipping does take a little while if you are in the US, but for free shipping, low prices, and cute dress clothes for work, I am happy to wait. I just recently ordered another dress and can't wait for it to arrive."

"awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!..awesome!.."

"I just ordered from Rose Gal..Literally just a few minutes ago. I'm not sure how I feel, my birthday's on November 21 and the shipping and all is expected in over 7 days sure so maybe like 14 days. But i'm scared.. who do I contact if it doesn't come at all? a little worried about making my purchase.. I hope this all works. I have no idea I've never ever ordered from here before.. and after seeing reviews i'm a little worried.. thinking of ordering again, but that'd have to be after I know for sure that my products are delivered and depending on the time.. someone please tell me how this all works, thank you..!! I paid and everything and it still says processing. Great prices though. Hopefully not a scam.."