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Product & services pricing
3.81/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.67/5
Customer service:
3.79/5
Return/Replacement policy:
3.53/5

Verified
5/5

2024-01-02

Nice product and great seller

"Nice product and great seller "


Verified
5/5

2023-12-31

Really easy to do business with!

"First time shopping with Sky by Gramophone...and it won't be the last. Good price, quick shipping, and easy to checkout. "

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Verified
5/5

2023-12-22

Many payments, finance options.

"It was easy to check out and I was glad to see amazon pay as a payment opción so I can have 0% interest and pay through time and that is really important to me. The more time to pay ith zero interest, the better, as some components can be very expensive."


Verified
1/5

2023-12-21

Stolen Merchandise

"I tried calling because an order was placed through a hacking scheme. I tried canceling the order so the package wasn't delivered to the scammed and I could get my money back without having to wait for my bank to refund the money. But they could care less. It's weird that a company would care so little about loosing 700 dollars when my money is refunded and they will never get the Amp back from the scammer. "


Verified
5/5

2023-12-18

Great products & staff at Sky

"Same as above plus the points given after each purchase are very much appreciated"


Verified
1/5

2023-12-15

They sent the wrong item, and the return pick-up was botched

"I still don't have a refund for the wrong item they sent to me almost three weeks ago. I called immediately to report this, but it took three days for me to get the one person who could address this issue. She issued a UPS pick-up as the boxes were too heavy for me to cart to the UPS (I don't have a car) and I was leaving town in a couple of days, so I had to leave the boxes in my building receiving room . I waited over a week to get a notification of the refund, but finally called again and found out the pick-up had never occurred. They told me the UPS guy would bring the label so I didn't have to print out and attach to the boxes, but the UPS arrived without labels, but was persuaded by my receiving room to take the boxes anyways. Now, there is no record of where the boxes are. Very stressful experience during the holiday season. "

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Verified
5/5

2023-11-30

Easy Purchase Quick Delivery OUTSTANDING

"I am extremely pleased with the service overall as the search and checkout process was easy along with the turnaround time to send the products which was like 1-Day!!!!!!!!!! I am extremely pleased with GRAMAPHONE and the services they have provided.
Side note - the price for my products were reasonable
"


Verified
5/5

2023-12-14

Yum yum

"This was easy peeezy. Love their amazing website. "


Verified
5/5

2023-12-11

Great product, quick shipping

"Speakers were "like new" for a fraction of the new price. Great deal, quick shipping. Would definitely purchase from SKY again. "

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Verified
5/5

2023-12-10

Great experience!!!!

"Great website; easy to navigate through. Excellent costumer service."

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Verified
5/5

2023-12-05

Great selection and service

"Wanted Sonos gear. Great selection here. Prompt delivery and happy with the overall transaction. Would shop here again."

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Verified
5/5

2023-12-04

I’m happy with the product

"Very competitive price! T"

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Verified
5/5

2023-12-02

Excellent sound and price!

"As always, my experience with Sky Gramophone was exceptional!"

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Verified
2/5

2023-11-30

Customer support is a joke

"No one returns your calls. Voice message inbox will always be full"


Verified
5/5

2023-11-25

Excellent Sales Team

"Staff was able to adjust my online order perfectly, job well done. Product is great, love it!"

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