"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Your people are GREAT on the phone..."
"I was nervous about buying a mattress on line. It was a 5 star all the way from the ease of buying to the delivery team working with us on the delivery date. Couldn’t be happier or sleeping better!"
"First and foremost we are SO happy with the mattress! It is incredibly comfortable and absolutely makes a difference in our sleep. Secondly we communicated with Saatva regarding a delivery issue and they were proactive, incredibly helpful and happy to go above and beyond to resolve the issue!!! What great customer service! Couldn't be happier with the total product and experience. Thank you! "
"Buying a mattress and adjustable base from Saatva was as smooth an experience as I've ever had!"
"I previously talked with Wendy your rep, I was very pleased with her and after much thought I decided to try your mattress, hopefully all will be as discussed when talking with Wendy. Waiting for delivery and set up so far so good. thanks
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"Everything has been great so far. Looking forward to getting our new mattress soon."
"I placed my order online and instantly called to follow up. I spoke with Mr. Ray who was exceptionally awesome in helping to ensure my new mattress would arrive to my new home in Texas, as my family and I are in the process of relocating from Tennessee! "
"My experience was great. Excellent customer service. All my questions and concerns were addressed. Thanks "
"I had some issues with mattress purchased 3 years ago, customer service was very professional, they are sending me a brand new mattress! Very happy with service!"
"The web site was very easy to use."
"The sales staff was pleasant and very helpful. Thank you!"
"It seems that everything has been thought of in SAATVA's purchasing process. All the right questions are asked leading to an informed purchase decision. If the rest of the process matches this first part, I will be a very happy customer!! "
"Friendly, helpful, and patient was the online customer service chat line. I also thought the website very easy to understand and follow, and the ordering process simple. "
"The process was easy from start to end. The phone help was also good when we had to make a change to our order. The delivery process was simple and quick, they arrived when they told us."
"Easy navigation through website and check out."