"My wife and I have used our new Saatva Queen Luxury Firm mattress for about a month now. While a painful medical condition prevented me from sleeping well on ANY mattress over the first couple of weeks, now that this condition is being successfully treated, I can say I (and we) are enjoying our nighttimes more than we expected. Our previous mattress was a Tempur Pedic, about 8 years old, and it had long since stopped giving much support. We wanted to sleep comfortably ON our mattress, not IN it. This Saatva mattress offers a firm, level, very supportive surface, and its combination of coil and foam layers gives a remarkable feeling of lying on a mattress which is firm, but at the same time feels luxurious. My wife is handicapped and sleeps exclusively on one side. I sleep both on my side and my back. We both awake well rested in the morning, and I have surprisingly enjoyed the feeling of just wanting to lie there in bed just a little longer in the morning just because it feels so comfortable. Thank you Saatva! The purchase and delivery experiences were exceptional, and we needed and appreciated the free mattress removal option. A great value! I hope your great company is still around when we need to replace this mattress in another 15 years or so!"

"I’ve been sleeping on this mattress for 9 months now and it is perfect for me. I’m a side sleeper and I wake up without any aches or pains. I am so glad I chose this mattress. The ordering process was so easy and setup was just as easy. No wonder Saatva is so highly rated. "

"What is not to like about my mattress?
Failure to contact me concerning my purchase is troubling?
No need to do so now - mattress is fine!"

"Mattress purchase was easy, delivery fast and easy - and sleeping on it feels great
"

"Dear Saatva Team,

My husband and I have two vacation rental cottages in Santa Barbara, CA (vrbo #748404 & 1167055).

We spent a lot of time renovating and furnishing the cottages before we opened for business. We wanted to ensure that our guests had a great experience and knew that a good night’s sleep was a must!
We had never purchased a mattress on line - I was the person who would spend hours in mattress stores ‘trying out’ beds. I happened to turn on the TV when your CEO was being interviewed by Kathy Ireland, a Santa Barbara native. I was intrigued by the high quality materials, the great price point, and the trial period. I decided to give Saatva a try.

Your customer service team answered all my questions and walked me through the ordering process. I chose a luxury firm mattress when our first cottage was finished and I am so glad that I did! Almost every guest remarked on the great sleep they had and asked about the mattress. When we completed the renovation of our second cottage, I ordered two more luxury firm mattresses and got the same response. I now include Saatva Mattress as one of the ‘selling points’ of our cottages.

And we also have Saatva mattresses in our own home.

Thank you for creating a wonderful high quality mattress that doesn’t break the bank!

Best, debbie arnesen"

"My husband and I purchased a Saatva Mattress over two years ago and we continue to love it. My husband travels 25 out of 52 weeks per year. Each time he comes home from a trip he declares, "We have the best bed ever." I travel a bit myself and I completely agree. I sleep so soundly. The mattress is firm enough to provide support and cushy enough to feel like a cloud. We will absolutely buy another Saatva mattress when the time comes. "

"No chemical smells, total comfort, great staff ...setup easy, on time, great customer service. I would definitely buy from Saatva mattress again!"

"I purchased the king relaxed firm mattress and the synced king lineal by Saatva adjustable bed. Due to misunderstands on my part I wrote a less than complimentary review. I haven’t been able to take that message down, but I hope to do so soon. I was contacted by Samantha at Saatva who immediately corrected my concerns and explained my warranty as well. Everything about my purchase from sales to delivery and now customer service has been perfect. I was so pleasantly surprised by how much they cared and wanted to make everything perfect for me. We love the bed and I highly recommend this company for quality products at reduced prices with excellent service. "

"After extensive online research and visits to every bed store in our city we took a leap of faith on Saatva Mattress and bought one about four months ago. To be honest, we were a little afraid of buying a bed sight unseen but we thought we would try Saatva due to their return policy. Most of the other companies do not have a return policy and we got stuck with a crummy bed a couple of years ago from a department store. We purchased the King large mattress with the small foundation. My husband and I highly recommend this bed! It's firm, yet soft and we can't ever feel if one of us gets out of bed. It's sincerely like sleeping on a cloud! Their delivery guys were great and we could not be happier with our purchase! Great product, great company, incredible bed! Thank you, Saatva!"

"We bought two Saatvas over a year ago and LOVE both! No complaints. Best mattress we ever owned. Great night sleep. Highly recommend. Great price, customer service, and product."

"Good experience all around excellent service from the start to the finish"

"First off, let me say that Saatva's customer service was great. Their website was easy to navigate, very intuitive. That being said though, I would definitely never purchase a mattress online again. We bought Saatva's King mattress in "luxury firm", based on its reviews. Unfortunately, the mattress was not what we thought it would be. For one, it had terrible problems with motion transfer; every time my husband moved, the entire mattress would bounce and shake. Also, I found the mattress extremely uncomfortable, adding to my back problems instead of alleviating them. I wish, now we would have returned it within the allowed time period, instead of hoping that we would get "used" to it eventually. Moral of the story: never buy a mattress online."

"I ve had your mattress for 2 years and your mattress has bowed and sunk losing its firmness. I weigh 175 lbs after having back surgery I thought your saatvamattress was going to save me , give me good night sleep I needed. I Save my money to buy your product only find out your mattress has] about 1 and half year life span before it looses its firmness. no I had to buy 1 inch plywood to put under my mattress .Bummer. if u guys were honest and live buy your product send some one to my home to inspect your product, hard to endorse your product to my fellow construction workers.you have my name and invoice hope to have one of your salesmen come to my home and look at it and replace it on good faith. 626 248 -0245 Steve sherman"

"Ordering and product FANTASTIC. Delivery not too cooperative."

"Great mattress. Def recommend"