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Return/Replacement policy:
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Featured Review


Verified
5/5

2017-12-01

Wonderful so far...

"Just ordered our new split king bed with base. The experience thus far has been so easy and positive. Will update once we get the bed and have it for a bit!!!"


Verified
5/5

2017-11-30

easy ordering

"the ordering process was very easy. the measurements were helpful."


Verified
5/5

2017-11-30

Great website

"It was so easy to speak with an online rep and to place my order. I look forward to receiving my mattress. The reviews for your company are excellent."


Verified
5/5

2017-11-30

So far, so GOOD

"So far, so GOOD, and we appreciate the fact that you support Wounded Warrior Project!!"


Verified
5/5

2017-11-30

Good start

"The ordering process has gone smoothly, with some minor corrections quickly made to the Order form. Communication has been excellent in keeping me up to date on how each step is proceeding."


Verified
5/5

2017-11-30

excellent

"No hassle only facts. Thanks for the information I received and the phone calls. Prayfully the mattress will meet our needs. "


Verified
5/5

2017-11-30

Patient Good Listeners

"Online chats with my questions were met with genuine ears & thorough answers. Weeks later, my phone call to place the order was the same. And my instructions for special delivery dates was correctly recapped in the confirmation email. So far so good!"


Verified
5/5

2017-11-30

Wonderful as always

"This is my second mattress from Saatva. In both cases, I encountered professional, helpful personnel on the phone, and complete satisfaction of my needs and issues. "


Verified
5/5

2017-11-29

So far so good... Really excited!!

"Customer service thus far has been amazing. Can’t wait to try out the mattress!!"


Verified
5/5

2017-11-29

Saatvamattress Purchase

"A very simple purchase with all my concerns answered."


Verified
5/5

2017-11-29

Ms ellie

"Ms Ellie was outstanding.

"


Verified Saatvamattress.com Shopper
Verified
5/5

2017-11-29

So far, so good

"I just ordered our Saatva mattress so am not very far into the process yet. Am a little reluctant to buy a mattress sight unseen, and without being able to test it, however I've read many positive reviews and we decided to go for it. The Saatva folks have been very good with follow up communication so far."


Verified
5/5

2017-11-29

After 4 months of shopping woes...Saatva saved the day!!

"We have been searching and searching, online, in department store, and in free standing stores. All with similar products and different sales pitches, we finally found everything we needed at a price we could afford. We should have saved 4 months of sleepless nights and shopped Saatva first! "


Verified
5/5

2017-11-29

Just Ordered My Saatva

"Although I've just ordered my mattress, I have to say the information available on the Saatva website for sizing, comfort levels, and materials helped me make an informed decision. I really like the return policy too which guarantees that I will be satisfied with the Saatav mattress or they will make it right.
So far, so good. I can't wait to try out my new Saatva mattress. I will be telling my friends and family about it too.
"


Verified
5/5

2017-11-29

Saatvareview

"Simple process. Hopefully mattress will match the purchase process"