"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"I needed to make sure that the mattresses and foundations I was buying arrived on a certain day. I typed in the Saatva chat to see if that could happen, and Teresa was able to check while I was buying a mattress to make sure their delivery service could get it to my house on exactly the right day - it was a Sunday too! Thanks so much!"
"very much appreciated the detail of the order process. If the mattress is half as good as there call center we will be very pleased!"
"This mattress is not worthy of even a two star. Just in 62 days of sleeping on this mattress, there are already permanent dips at hips and shoulder areas. The vibration throughout the bed can be felt when your pertner changes positions. I can’t believe I spent over 1k for this misleading company’s product."
"I just submitted a review but referred to Izzy and Matt. It is Max P. and not Matt. My mistake/apologies."
"From the first chat to the end of the last phone call, the customer service was excellent!"
"I have been very happy with the entire process so far. From purchasing the bed online, to the follow up
communications from Saatva keeping me informed on the progress of my mattress delivery.
This is how all places should do business!"
"happy with my experience so far. "
"The staffs are very helpful when I call to schedule the delivery date
They respond quick and call me this morning to confirm it’s okay for the delivery date"
"I was in between two beds and called Saatva to get more information. Andrew was amazing and very helpful. He explained the differences professionally and clearly and then I was able to make an informed decision. I can't wait to get my new bed.
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"Easy to order - helpful online assistance. Easy buying experience"
"I sent an email asking questions about Saatva mattresses and was promptly and pleasantly answered by Sereta.We sent several emails back and forth, and after reading her professional and helpful information I decided this was the mattress I wanted."
"I had never heard of the Saatva company until researching for organic made mattresses. The product looked very interesting and I send a chat to one of your reps and he was very nice and informative. Great customer service. Looking forward to getting our mattress. Thank you"
"I am a repeat customer. This order was as easy as the first. "
"Took a leap of faith and ordered mattresses on-line, best decision I have ever made! Ordered the softer version and it is the most comfortable bed I have ever had! "
"Excellent customer service and quality of the beds. I have already purchased three king beds and now have placed an order for 9 more beds to furnish a new home."