"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"great experience. Informative and helpful.
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"Good: Good knowledgeable staff - answered our questions quickly and professionally. Mattress comparison chart seems thorough, honest and trustworthy.
Not so good: $100 delivery is steep, wording on warranty re wooden beds was unclear and Facebook referral discount did not work. Had to call the agent to understand warranty and referral issue.
Looking forward to getting the mattress to see if it lives up to be a true comparison to the Simmons Beautyrest Black series."
"It took me a while to decide what mattress I was going to purchase due to a few prior mistakes I'd made with my mattress decisions but after reading A LOT of reviews and chatting with you all I went ahead and ordered my new mattress. It took less then 5 minutes from start to finish. Anxious to receive my new bed!!"
"Was quick and simple, the website was easy to use and navigate through "
"My contact, Chester, was helpfull & knowledgeable. The order went quickly & smoothly."
"Order process was great. We'll see once it's delivered if it lives up to the hype."
"Website was good. My questions were answered in a professional and timely matter. "
"I was mattress shopping and the last purchase we made was a mattress from Costco. This would have been our 4th mattress purchase from Costco. Our first 2 were great mattresses that served us well for a number of years, the 3rd was never as good as the first 2.
When reading the reviews for Costco mattresses, we knew we needed to find another source. We came across Saatva's website and all their great reviews and knew we'd be willing to take the risk with them on our purchase. We haven't received our mattress yet, but customer service has already been exceptional."
"Saattva online and calling them with questions about buying a new mattress was very helpful in my decision of purchasing a new mattress. Can't wait to receive the new Lineal Adjustable Bed "
"Online ordering easy. I hope I love my mattress coming in 15 days or less!"
"The mattress company impressed us very much with the quality, warranty and the style of business, being direct from factory to the customer. The man on the chat line was very helpful, I talked to a very nice lady on the phone to place the order to get a military discount. We did a lot of research and felt this was the best buy and the best price for the value. Thank you, we are looking forward to ours being delivered soon. James and Caren.
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"The website is well-organized and has a good mix of promotional information, reviews and product details. The chat person was helpful. Te payment process was smooth and easy. Order confirmation and shipping details came quickly. "
"just ordered yesterday, but so far, the experience has been terrific. I'm really excited for my mattress to arrive!"
"Started doing my homework about mattreses since I need a new one. Checked on the usual ones, Sealy Serta, Temperpedic, then saw Saatva. The reviews were great, some bad, but mostly great. I called to place my order and spoke to Maria. She was so pleasant and patient made it very easy. Received conformation and updates. So far so good. Now just waiting for the mattress. Can't wait.
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"Keli was extremely helpful!
Website very user friendly
Looking forward to a great nights sleep soon "