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Featured Review


Verified
5/5

2017-09-15

Excellent customer service

"Saatva was available if I had questions but there was never any pressure to buy or to buy before a certain date to take advantage of a "sale"."


Verified
4/5

2017-09-15

New customer

"Great so far. This is New to us."


Verified
5/5

2017-09-14

So far, so good!

"Have yet to receive the mattress, but the ordering process was very efficient."


Verified
5/5

2017-09-14

"Easy online ordering! Great follow up."


Verified
5/5

2017-09-14

Alyce B

"So far so good!!! Have not received mattress yet, but Chester in customer service was very helpful in helping me purchase my new mattress...
"


Verified
5/5

2017-09-14

Good experience

"It was online and chat assisted."


Verified
5/5

2017-09-14

Excellent service via chat line

"Had one major difficulty with online order - couldn't put in province in billing section. This was solved with online chat."


Verified
5/5

2017-09-14

Can't wait to sleep on it!

"Had to talk to a very helpful lady as your program misunderstood my order. I'd like to add that, I might have found you on Google but, it was a mistake that I found you, as I was searching for a different mattress. The lady I spoke with made my purchase easy. Can't remember her name. My name is Ralph McPheeters. Check your log and recognize a very good employee. Thanks, Ralph"


Verified
5/5

2017-09-13

Online mattress purchase

"I have never bought such a large purchase online. The review and explanation of the ad about Saatva mattress was very clear and done in a positive manner making me want to purchase the Luxury Firm mattress, which I did order. I hope for the best in quality and use of the mattress when it arrives and installed in place. Purchasing a product without actually seeing takes faith and belief in the ad and product.

Thanks. Don Cunningham
"


Verified
5/5

2017-09-13

Easy

"Easy website. Helpful online support."


Verified
5/5

2017-09-13

Great customer service!

"The agent in customer service was very knowledgeable in answering my questions, and I placed my order based on her recommendation that day. Looking forward to receiving and sleeping on my new mattress!"


Verified
5/5

2017-09-13

First online purchase of a mattress

"Good technical description."


Verified
5/5

2017-09-13

Ordering was breeze.

"I have only placed my order for this new mattress. So can not comment on it. But, I have one ( a twin). That I have been sleeping on for over a year and love it. I am moving into a new house and can now have a full mattress. Can hardly wait to get it."


Verified
5/5

2017-09-13

Excellent Service

"I talked to Keli and she answered all my questions and took my order. She was very helpful and very-professional."


Verified
5/5

2017-09-12

Very helpful

"Chatted with online staff. They were very friendly and answered all my questions regarding what type of mattress to buy. I have been looking at many different products. At retail stores as well as on line. After looking at your product and chatting with the staff it was a very easy decision to make. Really looking forward to receiving our new mattress.

Thank you so very much for all of your help
"