"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Saatva was available if I had questions but there was never any pressure to buy or to buy before a certain date to take advantage of a "sale"."
"Great so far. This is New to us."
"Have yet to receive the mattress, but the ordering process was very efficient."
"Easy online ordering! Great follow up."
"So far so good!!! Have not received mattress yet, but Chester in customer service was very helpful in helping me purchase my new mattress...
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"It was online and chat assisted."
"Had one major difficulty with online order - couldn't put in province in billing section. This was solved with online chat."
"Had to talk to a very helpful lady as your program misunderstood my order. I'd like to add that, I might have found you on Google but, it was a mistake that I found you, as I was searching for a different mattress. The lady I spoke with made my purchase easy. Can't remember her name. My name is Ralph McPheeters. Check your log and recognize a very good employee. Thanks, Ralph"
"I have never bought such a large purchase online. The review and explanation of the ad about Saatva mattress was very clear and done in a positive manner making me want to purchase the Luxury Firm mattress, which I did order. I hope for the best in quality and use of the mattress when it arrives and installed in place. Purchasing a product without actually seeing takes faith and belief in the ad and product.
Thanks. Don Cunningham"
"Easy website. Helpful online support."
"The agent in customer service was very knowledgeable in answering my questions, and I placed my order based on her recommendation that day. Looking forward to receiving and sleeping on my new mattress!"
"Good technical description."
"I have only placed my order for this new mattress. So can not comment on it. But, I have one ( a twin). That I have been sleeping on for over a year and love it. I am moving into a new house and can now have a full mattress. Can hardly wait to get it."
"I talked to Keli and she answered all my questions and took my order. She was very helpful and very-professional."
"Chatted with online staff. They were very friendly and answered all my questions regarding what type of mattress to buy. I have been looking at many different products. At retail stores as well as on line. After looking at your product and chatting with the staff it was a very easy decision to make. Really looking forward to receiving our new mattress.
Thank you so very much for all of your help"