"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Ordering was a breeze. I am looking forward to reviewing my new mattress when it arrives!"
"Nick just helped me re-adjust my order as the whole bed set up was going to be too high. His email with the measurements made me measure with a measuring tape and realize; what I thought sounded ok in height was a little too high. He re-adjusted the order. Jon who also assisted me on the initial ordering with answering all my questions and doing the actual ordering. I was trying online and ordering the split mattress and foundations made the system me ordering two frames. Jon stepped in and we got the order correct. By the way, he did tell me the height; but in my head it didn't sound that high. I did a lot of comparing and I'm sure I have the best, great bed for me. Working with the fine gentlemen mentioned and a great company they represent is a tremendous bonus. "
"I have been spending hours and hours researching mattresses. Still I certain after all that time and I detest shopping. Then I and accross an article about Saatva. So I continued to research them . It may be too good to be true but I am willing to give them a chance. The added height choice was the clincher. I will let you know if all the wonderful statements are trye"
"This is the second bed we are ordering and are very pleased."
"Customer service was awesome!"
"Service representative was courteous n informative on type of mattress needed for our adjustable base. "
"The customer service rep was very polite and helpful with the selection of my mattress."
"So far, so good. Just waiting on delivery now."
"I have just ordered a Saatva mattress. I was very doubtful about ordering something online without actually getting a chance to "try" it first. So even though I haven't a review of the product yet, I am very impressed with the Saatva customer service. I had several questions while "shopping" online for this mattress. I consulted the online chat representative twice and made a couple of phone calls to the customer service department. In all cases I had my questions answered honestly, thoroughly, and politely. I agree with all the positive reviews I've read regarding the customer service. So if the Saatva customer service is any indication of the quality in their products then I'm sure I'll very happy with the new bed I'll be receiving soon. "
"Excellent Customer Service so far. "
"I may have actually found a great mattress. It's scary buying a mattress on line. My mattress from many many years ago finally needed to be replaced so I started with a firm Tempurpedic - after all, that was supposedly the best out there. Felt great in the store but forget it - sink in so you can't roll over and hot, OMG. OK, next - got a Gel. Now that was comfy but reports came out that when you use it all the time it can collect mold - into the guest room with that one. Now I have two guest room mattresses. Got a Sears firm - that's the one they just took away after a year and a half. Soooo, bit the bullet and try one on line that has a top review - Saatva Luxury firm - it was delivered an hour ago - it feels w o n d e r f u l - but I have to sleep on it yet. Cover is beautiful - organic cotton. Pillowtop is soft but you can roll on it and under that pillowtop it's nice and firm. Can't wait to go to bed. I may have finally found the perfect mattress.
Shipping - I asked for a before 2 p.m. delivery and it was here first thing in morning and right on time when they announced when they were coming."
"I had a great experience with ordering my Saatva mattress. The man that I spoke with, helped with the size of my box spring. He was very patient, and helped with the measurements, so what I ordered was the right height for me.
I love my new mattress, very very comfortable, and I will recommend Saatva Mattress to all my friends, and family.
Thank you "
"I ordered on line, didn't have a problem."
"Site is easy to use and provides all info you need. Chatting with your rep was very pleasant and provided prompt answers to all my questions"
"Easy ordering and help from a rep on what would be best. Great experience so far!"