ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2015-09-14

"Loved all the outfits, they were almost all true to size and color. Im so excited to wear the outfits ! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-09-14

"Ali Marie Wooten? At :09/14/2015 03:23:07 UTC
Sammy's Dresses has provided me with multiple stylish clothing and accessories! The order came in earlier than predicted and all the clothes I ordered fit wonderfully. My gift to my BF, which was a cross necklace, came in perfect and he receives compliments on it daily! Thank you for creating adorable clothes for prizes everyone can afford!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-14

"I was going to place a large order with this company but got a little nervous since I had never dealt with them before. So I changed my order to one item in case they were not what they seemed.
I was not disappointed and now I wish I would have placed the entire order. The item was just as described. The shipping was much faster than anticipated. I will most definitely be order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-14

"Stay away from this place! Cheaply made products! I ordered a shirt from here and could not believe how poor the item was! Do not throw your money away here! You will regret it for sure!

Update 9/17/2015
After communicating with SammyDress customer service, we were able to come to an agreement to which I am happy. They are refunding my money which is all I ever wanted! Although I am not happy with what I ordered, I do appreciate Josslyn and the great customer service she gave me. Thank you! This type of service is what will keep me open to purchasing from them in the future!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2015-09-14

"I ordered and paid for 2 similar items from SammyDress on July 31st 2015 and was impressed and delighted when the parcel arrived within 10 days.
The quality was excellent but alas there was only one item in the package, not two. I couldn't work out why both items hadn't been shipped in the same package.
Anyway, after another month of waiting without result, I 'submitted a ticket' (their way of saying 'lodge a query or complaint') and was assured (in writing) the second item would arrive by 10th Sept 2015. It hasn't arrived.
To frustrate me even more, I've tried 3 times to contact them by 'live chat' but keep getting informed there are no agents available. Their phone number just kept ringing out.
Also tried submitting another ticket but that gets rejected before it can be sent, saying the order number is incorrect and to try again. As it didn't ask for an order number (and I didn't include one) I fail to see how that works! E-mails sent from SammyDress to me can't be replied to, as they are from an un-monitored mailbox. So how can I let them know I'm still waiting for the rest of my order?
I'm very disappointed in the customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-09-14

"I wish I could rate them 0 stars! I waited patiently for my WHITE dress to arrive. When I opened the package, there were brown dirt stains on the front. The only thing that makes it not as bad Is that is was only $8. I will not be able to wear this dress now because the stains will not come out.. will never order from them agaib."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-13

"I placed a lot of orders at Sammy dress over the years. I did mostly order summer (maxi)dresses and jewelry. I recieved one dress I didn t like so much, bull all the other items were great. Especially for such a low price.

Please before you order pay good attention to the sizetabels on the article pages. A lot of items run small (Chinese sizes) and so don t pay attention to the labelsize (M, L, XL, etc) but just to the sizetabels with measurements.

Always be careful with online shopping and don t place large orders at once. This store also has shipping insurance and trackingoptions if you pay extra, but I have never used it for my orders (since they are many small orders anyway).

Also know that shipment from China to Europe takes about 3 weeks (sometimes longer).

I really like this store and the dresses, headbands and earrings I did buy there.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-09-13

"I purchased three t-shirts from Sammydress before I read any on-line reviews. What a mistake. I had no idea that these items are not in-stock and are made to order in China. I submitted a dispute via PayPal before the period ended so I could reclaim my $30 payment. I received a response from Sammydress stating that they could not and would not ship my items with an open case on my PayPal account. My request was to provide the tracking number and I would close the dispute due to the ton of negative on-line reviews. They refused. This, in my opinion, is just poor customer service. I will probably end up canceling my order in PayPal due to non-shipment if they cannot or will not provide the tracking number of my three t-shirts. Very easy request."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-13

"Would not use a different site ever again. This is the greatest and quickest service I had since online shopping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-13

"The dress I ordered is fantastic. It matches description, fabric is a good quality and most of all it looks amazing. The package arrived fast. Sammydress itself is very helpful and they message you back within 24 hrs. Customer service could not be any better! I cannot wait to for my other clothes I ordered! I highly recommend this shop!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2015-09-12

"The worst products I have ever got, and it took more than a month for the shipping. I wrote a msg to them regarding for the shipping, but totally being ignored."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-11

"I love this website! I love all of my orders and ive never had a problem. thanks sammydress(:"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-11

"I'm really satisfied with SammyDress ! I got everything what i have ordered a lot of times, I love a style of clothing for women and men too. I love jewellery, you could find a perfect one or much more for yourself. It's a little bit pitty just because of size of clothing and shoes, it comes smaller so you need to take a larger size for you(they underlining this too). "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-11

"I have finally found the fashionistas #1 website for styles! My mind was blown at how exceptionally well the website and app are put together. I've never seen so many beautiful options of dresses and accessories to clothes and outerwear to shoes to wigs, even cute tights! They literally have everything, and if you want everything that you see, it's not going to break your bank account at all. I love that the photographs of the products are the exact item you recieve, if not BETTER. The community wall has to be the most genius idea ever. It's REAL customers wearing exactly what they purchased and showing off how beautiful it truly is! What I really was amazed by how quickly I received my items, literally less than 2 weeks (11 days!) And the customer service ....10/10 stars! Incredible ! I've never received feedback so quickly from customer service in my life, and I order online all the time. They were actually quicker on answering my questions, than if I were to call any others service line, and we were emailing! I wish that every one that wants to spend little to look amazing would shop on Sammydress, I've never been so satisfied with a website, customer service, products, and perfect delivery. They are and will remain my #1 spot to shop for anything and all of my holiday gifts!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-11

"I recently placed an order with sammydress for 5 shirts. When I first ordered I was a little nervous about it. But the clothes looked so cute, I just couldn't resist. It took about 2 weeks for me to receive my order. I choose the standard shipping method. I was thrilled when it arrived! All of the items I received were well sewn and the material was better then what I can buy at department stores. Some tips for ordering: Make sure you know your measurement and check each chart for each item. Don't just order a size because it's what you usually wear. Also, look at each items dispatch time under the items title. Some items only take 3 days, some take longer like 10-15 days just to start the shipment. If you choose those items and regular shipping it may take longer to get your order so be patient, but it's worth the wait! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A