"I placed an order with expedited shipping on July 23rd and did not receive it until August 6th! Once I received these items, I seen they are very cheaply made! They do not look as pictured, they have strings hanging out every where! One of the dresses look like it was made out of a pillow case! I've tried multiple times to reach them to return these cheap items, and when they responded, they wanted pictures! I tried uploading pictures & they deleted the question! Their customer service sucks & if you want to return items you should be able to with no question! I would never recommend this site to anyone!
Update as of today they replied with wanting pictures yet again, but with no link to upload them. They could send an email to which I can attach the pictures but keep responding to my emails with one you can't reply to. Bottom line is they do not want to refund my money or resolve this issue. They have email accounts that you can reply to but are refusing to email from those accounts like they did in the past. Do not ever ever buy from this site they are a rip off!"
"IF there was an option to choose a negative rating, I would do it. My review in short. I had purchased 5 items. Out of which 3 were shipped and received after a month choosing the most expensive shipping option. After receiving, I realised that 2 of the items were fake and made of the cheapest quality (such as worn out thread, different material, irregularly sized collar, unfinished button holes, etc) when compared to what is displayed on the website. One, for the love of God was exactly as shown on website. Being really disappointed I was still awaiting the remaining 2 items which were out of stock after i placed the order. When asked, they said these items are been shipped and returned even without my knowledge. Apparently, they were at the post office in my city and I wasn't informed as they had shipped it using the cheapest freight service, even though i had already opted and paid for the premium shipping service with tracking option. Been frustrated, I demanded them to reship the items and they asked me to pay extra 5$ for the same. I still went ahead not realising i was been trapped in Daylight Robbery. After paying 5$, they shipped it, gave me a tracking code and i waited. 8 Days later, I found that the item is been shipped back to the sender for unknown reasons even before it reached the delivery point. I was agitated, and asked them to ship this again at their cost. They still demanded me to pay extra 5$ again for their mistake. Since i refused to do so, they reponded to my query saying.
\\\\\\\\\\\\\\\\\\\\
We are sorry that the reshipped order has been returned to the NL post office and it has been destroyed. As it is the reshipment, we do not have the third shipment according to the company policy in case there will the same situation in the future.
We would like to refund you the 5 usd you paid for the shipment according to the company policy.
As we have made the compensation and suffer the cost for the second order.
We hope you can understand us.
Look forward to your confirmation.
Best regards
Sammydress Customer service
http://sammydress.com/////////////
FYI: This whole drama is been happening since September 2014, not forgetting the fact this above response was received on August 2015
Dear Customers,
Please be very careful before you spend your money on Sammydress. I would recommend "Just DO NOT SPEND ON SAMMYDRESS AND TBDRESS AS THEY BOTH ARE THE SAME I BELIEVE""
"I am writing a review because I do not want anyone else to experience this frustrating experience. I ORDERED 4 ITEMS RECIEVED ONE despite the fact that the only item I received was listed AT $5.82 I WAS BILLED A TOTAL OF $48.86 for all the clothing I did not received. I LOOKED AT MY ACCOUNT on sammydress.com and IT SAYS IT IS SHIPPED AND THE NUMBER FOR TRACKING SAYS IT WAS DELIVERED NOT SO!!!!!!!! I RECIEVED ONE OF FOUR ITEMS so I attempted to contact customer service on the web site to no avail, email won't send because it states invalid order number however that is the number listed on web site, and the phone number is busy, I tried the virtual contact and waited and waited and waited and still no response 30 minutes later. I am left with the feeling of being taken advantage of and a victim of fraud. The questionnaire asks price and services items are cheap however the fact they charged for items not received $48.86 for a poorly made tank top way expensive."
"Overall I have had very good experiences with SammyDress. Items are moderately priced and shipping is reasonable, fashions are on trend and very cute, and there are items for men and women and a good range of size options. I have had no issues with them, and customer service is polite and quite helpful in responding to any questions I may pose. Would recommend."
"Je suis satisfaite des produits et des délais de livraison"
"Very satisfied with shirt. Stylish with good fabric material. Exactly what I expected"
"Great site to shop for fashion items. Easy to use and well organised listing. Prices are awesome and varieties are endless. I just love browsing through the site in free time. I highly recommend Sammydress for buying gifts and fancy items for friends and family. I also like their after service like answering any item related query. They are very prompt and friendly."
"I had the opportunity to buy in Sammydrees at times, I have found good prices, offers and product quality is very good, I'm really happy with the products I purchased there."
"I love Sammydress, they have amazing prices. Everything I've bought from Sammydress has looked exactly like the photo and they were well made. Most places I've shopped at online the products don't look like the photo, but i'm glad the products at Sammydress do. I will continue to shop at Sammydress for cheap and stylish clothes. "
"I sent in my order in July through PayPal and its suppose to be here as of a week ago they sent me a email saying it was shipped about a week ago and then they sent me a email again saying they just sent it out last week so I don't know what they are trying to do but I got a hold of PayPal and told them I want my money back if they are not going to ship my stuff I already paid them for all my stuff I don't think I am going to order from them again and when I click on order number or tracking number it says page not available im not rating them because I didn;t get the stuff to rate it well I got one of my shirts and its to be a 2x and it looks like a extra small I wouldn't be able to get one arm in it and I got a 2x to make sure it fit and was loose so I told them to cancel my other two orders I know they will not fit so if your a big girl like me that wares XL 1x 2x 3x they say they have them but they don't its small enough to fit my 5 year old grand daughter so I think twice about ordering from here "
"I have nothing but good things to say for this company. Customer service was excellent when I called to change the size due to me not paying attention to size chart. I also was very happy with the clothing and the time in which it was received. I will be ordering from this company again."
"i have tried sammy dress mant tiles and i found that is a great online store that always give us the best prices and the best clothes quality ."
"I am very pleased with the service I received from Sammy Dress. My order arrived quickly, was exactly what I purchased and fit as expected. I will definitely purchase from them again and highly recommend them to anyone looking for beautiful clothes at a great price."
"HI MY NAME IS REGINA AND I LOVE SAMMY DRESS.COM.THEY HAVE THE BEST PRICES BY FAR AND THE CUSTOMER SERVICE IS AWESOME THEY RESPONDED BACK TO ME SO QUICKLY I LOVE THAT AND THEIR CLOTHING ARE THE PERFECT FIT AND PRICED JUST RIGHT FOR ME THANKS SO MUCH SAMMY DRESS.COM "
"Very happy with Sammy Dress ???????? Will 100% use them again for sure. Thank u"